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Hendersonville Urgent Care & Walk-In Clinic, Hendersonville

Hendersonville Urgent Care & Walk-In Clinic

Urgent Care • Hendersonville, TN

About

Hendersonville Urgent Care & Walk-In Clinic in Hendersonville, TN provides urgent care for non-emergent illnesses and injuries with on-site labs and x-rays. The clinic treats fractures, sprains, cuts, infections, flu, asthma, and fever, and also offers sports physicals, biometric screenings, and COVID testing. Walk-in patients are welcome with online check-in available, and the clinic accepts most major insurance plans plus affordable self-pay options.

Clinic Type

Urgent Care

Address

166 E. Main Street, Hendersonville, TN 37075

Phone

(615) 991-2855

Email

westnashville@completehealthpartners.com

Opening Hours

Mon-Sat 8:00 AM – 6:00 PM; Sun: Closed

Emergency Care

Not specified

Services Offered

  • Urgent care
  • Walk-in clinic
  • X-ray on-site
  • Fracture management
  • Labs on-site
  • Sports physicals
  • Biometric screenings/physicals
  • COVID testing
  • Treatments for infections, fractures, sprains, cuts, flu, asthma, fever
  • Non-emergent illnesses or injuries
  • Online check-in
  • Digital paperwork
  • Primary care and urgent care scheduling
  • Online wait-time checks

Technology & Equipment

  • Onsite X-ray
  • Onsite labs
  • Digital paperwork
  • Online check-in

Team

  • Malina Austin — Urgent Care Provider

Insurance & Payment

  • Aetna
  • Ambetter
  • Blue Cross Blue Shield (BCBS)
  • Cigna
  • Humana
  • Medicare (including most Advantage plans & HMOs)
  • Multiplan
  • Oscar
  • Tricare
  • UnitedHealth Care (UHC)
  • United Medical Resources (UMR)
  • health care sharing ministries/plans
  • Medicare, Including Most Advantage Plans & HMOs
  • United Health Care (UHC)

Not in network with TennCare; cannot accept self-payments from TennCare recipients

Self-pay, Most major insurance accepted, Self-pay pricing options for those without insurance, Self-pay options available, Simple self-pay rates for those without insurance

Languages Spoken

—

Pricing

  • Self-pay rates available
  • Insurance accepted varies by plan

FAQs

Do you accept TennCare?

We are NOT currently in network with TennCare and cannot accept self-payments from TennCare enrollees.

Are walk-ins welcome?

Walk-in patients are always welcome, with online check-in available to skip the wait.

What services are offered at the Hendersonville urgent care?

Urgent care with onsite labs and x-rays for non-emergent illnesses or injuries, including sports physicals and biometric screenings/physicals.

Where is the Hendersonville clinic located?

166 E Main Street, Hendersonville, TN 37075, on East Main Street in front of Drakes Creek Park, next door to Wendys.

What insurance plans are accepted?

Aetna, Ambetter, Blue Cross Blue Shield, Cigna, Humana, Medicare (including most Advantage plans & HMOs), Multiplan, Oscar, Tricare, United Health Care, United Medical Resources; we work with most providers and ministries.

Are there self-pay options?

Yes, the clinic offers affordable self-pay pricing options for those without insurance or who do not wish to file.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv (CareNow Urgent Care): 3.0 out of 5 stars (4 reviews (Solv))
  • Birdeye (Vanderbilt Health Walk-In Clinic): 2.9 out of 5 stars (154 reviews)
  • Birdeye (Complete Health Partners): 4.9 out of 5 stars (1,262 reviews)
  • Yelp (American Family Care Indian Lake): 2.8 out of 5 stars (24 reviews)

Patients praise

  • Efficient and timely care in many instances
  • Professional, kind, and personable medical staff and providers
  • Clean facility environment
  • Cost-effective alternative to emergency room visits for non-life-threatening issues
  • Accessible, walk-in convenience for urgent medical needs

Common complaints

  • Long wait times, even with appointments or when the facility appears uncrowded
  • Communication issues regarding clinic policies (e.g., patient age requirements)
  • Inconsistent staff friendliness at the front desk
  • Concerns regarding the thoroughness of examinations and diagnostic follow-up
  • Administrative errors, such as failure to send necessary clinical notes or test referrals to other providers

"I was seen in this clinic for the very first time and couldn’t have asked for a better experience. Time from checking in to be moved to a room was minimal and all of the staff was very personable and polite."

— Patient review for CareNow Urgent Care

"Great place. I was seen quickly, and the receptionist was very helpful and kind. Doctor Sparks was personable and knowledgeable... Editing my original review... these incompetent staff couldn’t even be bothered to send the clinician notes to the radiology clinic... resulting in my insurance cancelling my much needed, time sensitive appointment."

— Patient review for Complete Health Partners

"[A]fter waiting over an hour and her phone never rang but it did pop up a missed call, she called right back to get a recording... only to be told she got put in the back of the list which would be several hours longer."

— Patient review for Vanderbilt Health Walk-In Clinic

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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