Neonatology Clinics - Children's Mercy
Neonatology • Hays, KS
About
It operates 17 locations across the United States (primarily in Kansas and Missouri) and focuses on pediatric care, research, and education. - The organization includes a Level IV NICU and a wide range of pediatric subspecialties (neonatology, cardiology, oncology, orthopedics, gastroenterology, pulmonology, diabetes/endocrinology, transplant, etc.). - Key leadership and departments listed include neonatal/neonatal care leadership (e.g., Small Baby Unit Medical Director, Neonatology Quality Director) and related clinical services (e.g., Hearing and Speech Clinic, Autism Services, Research Operations). - Contact and location details: main campus at 5520 College Blvd, Overland Park, KS 66211, with additional offices in Overland Park, Joplin, Junction City, and Kansas City, MO. General inquiries: webmaster@cmh.edu; phone numbers 1-816-701-5100 or 816-855-1774. - If you’re specifically seeking Neonatology Clinics in or affiliated with Children’s Mercy Hays, note that the provided listing focuses on the Children’s Mercy system (headquartered in Kansas City) with several Kansas/Missouri locations; check the Hays area (Hays, KS) or the Children’s Mercy network for the closest neonatology/neonatal intensive care services or related clinics.
Clinic Type
Neonatology
Address
2401 Gillham Road, Kansas City, MO 64108, US
Phone
(816) 234-3799
NarrowNetwork@cmh.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.1 out of 5 stars (2,163 reviews)
- Clinic4All: 2.3 out of 5 stars (7 reviews)
- Facebook: 94% recommend (8,525 reviews)
Patients praise
- Highly compassionate and dedicated nursing/medical staff in intensive care settings
- Strong bond often formed between NICU families and care teams
- Excellent care in specific departments like ENT and anesthesia
- Effective and life-saving care provided in critical situations
Common complaints
- Concerns regarding bedside manner of specific medical staff
- Difficulty with communication and follow-up/referrals
- Inconsistent experiences in ER/Urgent Care departments
- Lack of specific training for staff when handling children with autism
"If we had questions, he had no problem following back up, making sure at the end of the day we were comfortable and understood what was going on. That really meant a lot."
— Children's Mercy Patient Story (Hazel's Story)"Absolutely horrible bedside manner, snarky, and did not explain anything... The nurse we had was great, but I will never come back here just for the way we were treated by the doctor."
— Clinic4All ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Children’s Mercy Announces New Acute Care Tower at Adele Hall Campus to Meet Urgent Growing Pediatric Needs — Apr 29, 2026
- Children’s Mercy plans to build a $1 billion tower for its downtown Kansas City campus | KCUR - Kansas City news and NPR — Apr 29, 2026
- Children's Mercy with Mercy in Springfield — Aug 12, 2025
- Children's Mercy unveils plans for $1 billion hospital tower — Apr 29, 2026
- Children's Mercy celebrates expansion of Kansas clinic — Sep 29, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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