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Hays Medical Center, Hays

Hays Medical Center

Hospital Medicine • Hays, KS

About

Hays Medical Center is a private, not-for-profit hospital in Hays, Kansas, providing tertiary level services including cardiac care through its DeBakey Heart Institute, acute and pediatric care, cancer treatment, joint and spine care, emergency services with Level III trauma, rehabilitation, hospice, and robotic surgery. The 207-bed facility also operates specialty and rural health clinics and a wound care center.

Clinic Type

Hospital Medicine

Address

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Phone

1-785-623-2350

Email

sara.schulte@haysmed.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google aggregate: 4.2/5 (411 reviews (on Google/Birdeye platform))
  • Healthgrades: 69% (Patient Experience Rating)

Patients praise

  • General patient appreciation for medical staff and care provided
  • High willingness of patients to recommend the hospital to others
  • High performance in specific adult procedures and conditions

Common complaints

  • Complaints regarding billing issues and payment portal changes
  • Concerns about insurance reimbursement and network coverage (e.g., Blue Cross Blue Shield)
  • Reports of patient care dissatisfaction, including communication and emergency handling issues

"I can’t say enough great things about all the staff we have encountered each time. The knowledge of ALL medical profession..."

— Google Review via Birdeye

"Some HaysMed customers have reported receiving old or paid bills after a recent change in the HaysMed billing system."

— Hays Post

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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