Mental Health Care & Therapy in Haverhill, MA

Psychiatry • Haverhill, MA

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About

Mental Health Care & Therapy in Haverhill, MA offers therapy, psychiatry, and medication management for children, adolescents, and adults at 26 Parkridge Road. The clinic provides both in-person and telehealth services and accepts most major insurance plans, including Medicaid and Medicare.

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Clinic Type

Psychiatry

Address

26 Parkridge Road, Haverhill, MA 01835

Phone

(508)%20409-0000

Email

—

Opening Hours

Mon-Fri 8:00am–4:00pm; Sat 7:00am–3:00pm; Sun Closed

Website

https://nehs.transformationsnetwork.com/individual-locations/haverhill-ma/

Telehealth

Available

Services Offered

therapy
psychiatry
medication management
telehealth
in-person services

Team

Alison MacEachern, LMHC — Clinic Director

Insurance & Payment

Medicaid
Medicare
Aetna
Blue Cross Blue Shield
Carelon
Cigna
Commonwealth Care Alliance (CCA)
Fallon Community Health Plan
Harvard Pilgrim Health Care
Health New England
MassHealth
Mass General Brigham
Massachusetts Behavioral Health Partnership (MBHP)
Optum
Senior Whole Health (SWH)
Tricare
Tufts Health Plan
United Healthcare
Wellpoint
WellSense Health Plan

The insurance plans listed reflect acceptance across Northeast Health Services as a whole. Acceptance varies by clinic; confirm coverage with central intake.

Languages Spoken

English

FAQs

What services are offered at this Haverhill location?

A full suite of personalized mental health services, including therapy, psychiatry, and medication management, with in-person and telehealth options.

Is the clinic in-network with insurance plans?

Yes, most major insurance plans are accepted; however, acceptance varies by clinic. Please contact central intake to confirm coverage for your plan.

What is the address of the Haverhill clinic?

26 Parkridge Road, Haverhill, MA 01835.

What are the office hours?

Office hours are listed as 8:00am–4:00pm Monday–Friday; Saturday 7:00am–3:00pm; Sunday closed.

What populations do you serve?

Services are provided to children, adolescents, and adults.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye / Google / Healthgrades combined estimate for Haverhill Pavilion Behavioral Health: 4.7 out of 5 stars (19 reviews) (19 reviews)
Recovery.com for Northeast Health Services - Haverhill: 4.4 out of 5 stars (58 reviews) (58 reviews)
Rehab.com for Haverhill Community Based Outpatient Clinic: 3.9 out of 5 stars (13 reviews) (13 reviews)

Patients praise

Appreciation for individual therapists or psychiatrists who provide helpful care
Supportive and professional clinical environments in certain instances
Access to comprehensive outpatient services, including specialized treatments like TMS
Positive interactions with front desk or administrative staff at some locations

Common complaints

Difficulties reaching staff by phone or getting return calls
Concerns regarding billing practices, including unexpected charges or difficulty resolving disputes
Negative experiences with specific therapists or lack of personalized care
Issues with insurance acceptance and lack of clear communication regarding coverage

"Place became all about money, 3x their appointment fee overnight, and tried to back charge it for a years worth of appointments."

— Patient review for a local clinic via LocalityBiz

"I got more folks reaching out to me from this group about payments/billing than help itself…the reviews below speak volumes to how this place operates."

— Patient review for Nova Initia Counseling, LLC via LocalityBiz

"Never picks up their phones... If you have actual issues/problems if you can avoid this Va clinic please do."

— Patient review for Haverhill Community Based Outpatient Clinic via Rehab.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].