Hancock VA Clinic

Veterans Affairs Clinic • Hancock, MI

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About

Hancock VA Clinic in Hancock, Michigan provides primary care and specialty health services to veterans, including cardiology, mental health care, audiology, oncology/hematology, laboratory services, and emergency services. The clinic offers both in-person and virtual visits, with hours Monday through Friday from 8:00 a.m. to 4:30 p.m. Additional services include caregiver support and transportation assistance for veterans.

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Clinic Type

Veterans Affairs Clinic

Address

787 Market Street, Suite 9 Hancock, MI 49930-1163

Phone

Main Phone (see page for specific numbers)

Email

debra.pate@va.gov

Opening Hours

Mon–Fri 8:00 a.m. to 4:30 p.m.; Sat closed; Sun closed

Website

https://www.va.gov/iron-mountain-health-care/locations/hancock-va-clinic/

Telehealth

Virtual visits may be available

Emergency Care

Available (information implies emergency services at facility)

Services Offered

primary care
specialty health services
cardiology
emergency services
mental health care
audiology
oncology/hematology
laboratory services
MOVE! Weight Management Program
My HealtheVet
caregiver support
transition/direct care services
PT/OT? (not specified)
hearing aids and batteries (via link)

Insurance & Payment

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Languages Spoken

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FAQs

What are the clinic hours?

- Mon: 8:00 a.m. to 4:30 p.m. - Tue: 8:00 a.m. to 4:30 p.m. - Wed: 8:00 a.m. to 4:30 p.m. - Thu: 8:00 a.m. to 4:30 p.m. - Fri: 8:00 a.m. to 4:30 p.m. - Sat: Closed - Sun: Closed

Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye: 4.7 out of 5 stars (18 reviews)

Patients praise

High patient satisfaction ratings compared to national VA averages
Consistent receipt of national 'Best Experience' awards by the Iron Mountain health care system
Staff described as approachable, friendly, and engaged with patients
Effective use of patient advocates to resolve concerns

Common complaints

The VA Office of Inspector General notes that patient experience data is monitored, including through patient advocates who manage concerns until resolution, acknowledging that grievances or areas for improvement exist within the system.

"Inpatient, primary care, and specialty care satisfaction scores were consistently higher than VHA averages, indicating patients were more satisfied compared to VHA patients overall."

— Department of Veterans Affairs Office of Inspector General report

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.