Primary Health Solutions

Urgent Care • Hamilton, OH • Since 2006 • 2 (Hamilton West and Middletown) locations

Home/Hamilton/Urgent Care/Primary Health Solutions

About

Express Care Hamilton is a fast-access care option offered by Primary Health Solutions in Hamilton, Ohio. It provides timely, walk-in–style clinical care designed to shorten wait times for non-emergency medical needs, aligned with the organization’s broader primary care and express care services. Primary Health Solutions operates 20 offices nationwide (20 in Ohio) and includes services like primary care, dental, vision, women’s health, mental health, pharmacy, and care coordination, with Express Care specifically highlighted as a quicker alternative to traditional visits. The Hamilton location is part of the organization’s regional footprint in Butler County, OH.

Book appointment Call clinic Visit website

Clinic Type

Urgent Care

Address

Express Care Hamilton, 903 NW Washington Blvd, Hamilton, Ohio 45013; Express Care Middletown, 1036 S. Verity Parkway, Middletown, Ohio 45044

Phone

(513) 454-1111

Email

no-reply@patientportal.net

Opening Hours

Mon-Fri 8:00 a.m. – 8:00 p.m.; Saturday 8:00 a.m. – 6:00 p.m. (Hamilton West location); express care hours include evenings and weekends; Hamilton locations open Monday–Friday 8 a.m.–8 p.m. and Saturday 8 a.m.–6 p.m. (Hamilton West)

Website

https://myprimaryhealthsolutions.org/express-care/

Emergency Care

After regular business hours, on-call Providers available for emergency clinical advice at (513) 454-1111 or (937) 535-5060

Services Offered

Express Care
Express Dental (at Middletown location)
Behavioral Health
Cardiology
Vision
Weight Management
pharmacy with sliding fee scale
free same-day delivery
urgent care hours expanded
after-hours emergency clinical advice line

Insurance & Payment

—

Languages Spoken

—

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Google (referenced for Primary Health Solutions Express Care): Nearly 400 5-star reviews (Primary Health Solutions/Express Care) (Nearly 400 reviews referenced in social media)
Birdeye (Mercy Health Urgent Care, Bridgewater): 4.3/5 stars (1,898 reviews)

Patients praise

praise for thorough and competent medical providers in certain instances
convenient, walk-in access for non-emergency needs
appreciation for compassionate nursing and specific staff interactions

Common complaints

reports of rude or dismissive staff behavior
long wait times for service
concerns regarding quality of care and misdiagnosis or lack of thorough evaluation
frustration with communication and follow-up processes

"I found the doctor or Np to be very thorough and very competent... she didn't rush me and serve my needs."

— CareFirst Urgent Care - Hamilton patient review

"She will not speak to you nor do a proper evaluation. She is completely rude and will dismiss you instead of doing her job..."

— CareFirst Urgent Care - Hamilton patient review

"Reviews indicate that experiences can vary widely, with some praising the staff for their compassion and quick response, while others express dissatisfaction regarding communication and treatment approaches."

— Kettering Health Hamilton - Emergency Center review summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].