Primary Care - Hackensack Meridian Health
Primary Care • Hackensack, NJ • Since 2016
About
Hackensack Meridian Health (HMH) is a nonprofit health system based in Edison, New Jersey, formed in 2016 from the merger of Hackensack University Medical Center and Meridian Health. It operates the largest healthcare network in New Jersey, including academic centers, acute care facilities, and research hospitals, with affiliations to the Hackensack Meridian School of Medicine. HMH offers primary and specialty care across its facilities, supports online appointment booking, virtual visits, and patient bill pay, and has acquired JFK Medical Center (2016) and Englewood Health (2019). For primary care services, patients can access a network of providers across New Jersey through HMH’s integrated care delivery model and affiliated institutions.
Clinic Type
Primary Care
Address
343 Thornall Street, Edison, New Jersey 08837, US
Phone
888-464-3627
consumerservices@hmhn.or
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Vivian Health: 4.0 out of 5 (9 reviews)
- Hackensack Meridian Health Official Site: 4.8 out of 5 (301 ratings (aggregate for location))
Patients praise
- Compassionate and thorough care by physicians
- Strong bedside manner
- Professionalism in medical assessments and listening skills
Common complaints
- Billing issues and refund delays
- Dissatisfaction with administrative handling of medical leave
- Negligence by support staff in medical testing procedures
"Dr Cai always takes the time to listen to what I have to say and has reasonable, common sense suggestions to take care of any issues. She has a very good bedside manner and I would highly recommend her."
— Verified Patient Review, Hackensack Meridian Health Website"I was very pleased with Dr. Cai, but very upset with Hackensack Meridian and how they handled her medical leave. The nurse that draws blood for testing was very negligent."
— Verified Patient Review, Hackensack Meridian Health WebsiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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