Primary Care - Hackensack Meridian Health

Internal Medicine • Hackensack, NJ • Since 2016

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About

Hackensack Meridian Health (HMH) is a nonprofit health system based in Edison, New Jersey, formed in 2016 from the merger of Hackensack University Medical Center and Meridian Health. It operates the largest healthcare network in New Jersey, including academic centers, acute care facilities, and research hospitals, with affiliations to the Hackensack Meridian School of Medicine. HMH offers primary and specialty care across its facilities, supports online appointment booking, virtual visits, and patient bill pay, and has acquired JFK Medical Center (2016) and Englewood Health (2019). For primary care services, patients can access a network of providers across New Jersey through HMH’s integrated care delivery model and affiliated institutions.

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Clinic Type

Internal Medicine

Address

343 Thornall Street, Edison, New Jersey 08837, US

Phone

888-464-3627

Email

consumerservices@hmhn.or

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://hackensackmeridianhealth.org/en/services/primary-care

Telehealth

Yes (24/7 Virtual Visits mentioned)

Services Offered

Primary Care

Insurance & Payment

—

Languages Spoken

English

Social Media

Tiktok Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Hackensack Meridian Health Official Site: 4.8/5 (301 ratings) for primary clinic location (301 ratings)
Vivian Health: 4.0/5 (9 reviews)

Patients praise

Many individual providers are highly rated for being caring, knowledgeable, and thorough
Patients report positive experiences with specific clinical interactions
Strong overall star ratings for many individual practice locations and physicians

Common complaints

Billing and insurance processing errors
Difficulty resolving administrative or financial discrepancies
High turnover of primary care providers causing lack of continuity
Reports of insensitive or dismissive staff interactions
Frustration with organizational bureaucracy

"You move your doctors around too much. I've had 5 different primary care doctors in 5 years. ... If Hackensack Meridian cared about their patients and staff they would strive for consistency."

— Hackensack Meridian Health Provider Review Page

"Dr. Patel is an outstanding physician. She is kind, caring and knowledgeable. My experience with her was amazing."

— Hackensack Meridian Health Provider Review Page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].