Prohealth Physicians Family Medicine, Guilford
Primary Care • Guilford, CT • Since 1997
About
ProHealth Physicians is a premier, physician-led primary care organization in Connecticut, with over 90 locations serving more than 380,000 people statewide. The Guilford Family Medicine office is part of ProHealth Physicians, offering primary care for adults (and likely ages 18+ as noted for recent staff). The organization emphasizes physician-led care, patient-centered visits, and a positive work culture. ProHealth is part of OptumCare.
Clinic Type
Primary Care
Address
1445 Boston Post Rd Ste 101, Guilford, CT 06437
Phone
1-203-458-1905
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Opening Hours
Monday 7:30 AM - 5:00 PM; Tuesday 7:30 AM - 5:00 PM; Wednesday 7:30 AM - 5:00 PM; Thursday 7:30 AM - 5:00 PM; Friday 7:30 AM - 5:00 PM; Saturday Closed; Sunday Closed
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
How do I schedule an appointment?
Please contact the office to schedule an appointment. Hours may vary, please contact to schedule and confirm appointment availability.
What services are offered at this location?
Primary care and a range of family medicine services including physical exams, preventive care, vaccines, sick visits, chronic disease management, pediatrics, prenatal consultations, newborn care.
Is the practice accepting new patients?
Yes, some providers are accepting new patients.
Where is the office located?
1445 Boston Post Rd Ste 101, Guilford, CT 06437.
What are the office hours?
Mon–Fri 7:30 AM – 5:00 PM; Sat/Sun closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Alexandra Ford, NP): 4.7 out of 5 stars (23 ratings)
- Healthgrades (Mary Ellen Baldino, NP): 3.8 out of 5 stars (29 ratings)
- Healthgrades (Dr. Edmund Kim, MD): 5.0 out of 5 stars (7 ratings)
- WebMD (Dr. Edmund Kim, MD): 4.5 out of 5 stars (6 ratings)
Patients praise
- Many patients report providers who are good listeners, compassionate, and attentive to their health concerns
- Some providers are praised for being knowledgeable, thorough, and willing to take extra time to explain medical conditions or look for root causes of issues
- Patients appreciate providers who are proactive and communicative
Common complaints
- Concerns regarding office staff interactions and professionalism, including reports of staff gossiping about patients
- Challenges with scheduling appointments and long wait times
- Communication issues, specifically regarding lab result follow-ups, prescription management, and referral processing
- Specific complaints about poor bedside manner or lack of compassion in certain provider-patient interactions
"Dr. Kim is an excellent listener. Never rushes and always has time to answer all your questions. He is working with you, trying to find the actual root cause of your issue."
— Healthgrades (Dr. Edmund Kim, MD)"I'm still waiting to hear from her. I've called countless times. And then she didn't do the referrals I asked for. ... This has been a horrible experience."
— WebMD (Mary Baldino, APRN)"Staff members gossip about other patients could be heard in the waiting area."
— Yelp (Guilford Family Practice)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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