Prohealth Physicians Family Medicine, Guilford
Family Medicine • Guilford, CT • Since 1997
About
ProHealth Physicians is a premier, physician-led primary care organization in Connecticut, with over 90 locations serving more than 380,000 people statewide. The Guilford Family Medicine office is part of ProHealth Physicians, offering primary care for adults (and likely ages 18+ as noted for recent staff). The organization emphasizes physician-led care, patient-centered visits, and a positive work culture. ProHealth is part of OptumCare.
Clinic Type
Family Medicine
Address
1445 Boston Post Rd Ste 101, Guilford, CT 06437
Phone
1-203-453-9911
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Opening Hours
Monday 7:30 AM - 5:00 PM; Tuesday 7:30 AM - 5:00 PM; Wednesday 7:30 AM - 5:00 PM; Thursday 7:30 AM - 5:00 PM; Friday 7:30 AM - 5:00 PM; Saturday Closed; Sunday Closed
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours and days the clinic is open?
Hours shown: Monday–Friday 7:30 AM–5:00 PM; Saturday and Sunday closed. Hours may vary, please contact to schedule and confirm appointment availability.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Alexandra Ford, NP): 4.7 out of 5 stars (23 reviews) (23 ratings)
- Healthgrades (Mary Ellen Baldino, NP): 3.8 out of 5 stars (29 reviews) (29 ratings)
- Healthgrades (Dr. Edmund Kim, MD): 5 out of 5 stars (7 reviews) (7 ratings)
- WebMD (Mary Baldino, APRN): 3.5 out of 5 stars (8 reviews) (8 ratings)
Patients praise
- Providers described as compassionate and attentive listeners
- Some patients feel respected and involved in their care plan
- Effective and knowledgeable care from specific practitioners
Common complaints
- Difficulties with office staff and communication
- Scheduling and follow-up challenges
- Reports of lack of timely communication regarding test results
- Frustrations with administrative tasks like referrals and paperwork
"Dr. Kim is an excellent listener. Never rushes and always has time to answer all your questions. He is working with you, trying to find the actual root cause of your issue."
— Healthgrades patient review of Dr. Edmund Kim"I have the usual complaints about how a doctors office runs now a days - scheduling, staff follow-up, etc ... But my provider of care [Baldino] was very good."
— Healthgrades patient review of Mary Ellen Baldino"It's now November 25 and I'm still waiting to hear from her. I've called countless times. And then she didn't do the referrals I asked for."
— WebMD patient review of Mary BaldinoSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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