Yale New Haven Health Urgent Care
Emergency Medicine • Groton, CT • Since 2008
About
Yale New Haven Health Urgent Care is a private urgent care network owned by Yale New Haven Health System, with 19 offices across Connecticut and New York. Services are walk-in and 24/7 virtual urgent care for non-life-threatening illnesses and injuries, with on-site X-ray and lab work. Hours generally 8:00 a.m.–8:00 p.m. on weekdays and 9:00 a.m.–5:00 p.m. weekends/holidays, year-round. Parking available; accepts insurance and self-pay. The Groton location is part of the Connecticut footprint, among other offices including Brookfield (HQ), Ridgefield, Mohegan Lake, Baldwin Place, and more. Contact options include multiple phone numbers and a centralized line.
Clinic Type
Emergency Medicine
Address
220 Rt 12, Groton, CT 06340
Phone
860-650-3848
—
Opening Hours
Mon – Fri: 8 am - 8 pm; Weekends: 9 am - 5 pm
Telehealth
Yes (Virtual Care)
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the hours?
Mon – Fri: 8 am - 8 pm; Weekends: 9 am - 5 pm.
Do you offer virtual visits?
Yes—24/7 virtual care is available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Solv Health: 4.46 out of 5 stars (Over 1,100 reviews)
Patients praise
- Caring, professional, and compassionate staff (doctors, PAs, nurses, and front desk)
- Efficient and clean facility environment
- Thorough medical evaluations and treatments
- High patient recommendation rates
- Convenient booking and wait time visibility tools
Common complaints
- Long wait times despite booking appointments or receiving text notifications
- Inconsistent communication regarding estimated wait times
"I dont think I have ever come across this level of care. It was STELLAR. My 17 yo daughter had been really unwell... Dr Gordon and his staff made sure she was at least going to feel better real soon."
— Solv Health review"This is completely ridiculous, especially after I was told the “original” wait time was an hour and a half. I then ended up waiting an hour and a half to be seen on top of the original wait time. This totaled my wait time to 3 hours, COMPLETELY UNACCEPTABLE."
— Patient review on a-better-place.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Yale New Haven Health opens urgent care center in Wallingford — Sep 23, 2025
- New Urgent Care Opens in Clinton, Other Ambulatory Expansion Efforts Progress | Yale School of Medicine — Feb 12, 2026
- UPDATE: Yale New Haven Health Opens Branford Urgent Care Center Location Wednesday | Branford, CT Patch — Apr 6, 2026
- Yale New Haven Health Marks Opening Of New Urgent Care Center In Darien | Darien, CT Patch — May 6, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
- 5 Best Orthodontists in Michigan by Treatment Fit — Oct 21, 2026
- Fort Mill Dentist: Addressing Housing Violations — Oct 18, 2026
Comparing your options?
See other emergency medicine clinics in Groton, or search the full directory by insurance, ratings, and more.