Bridge Primary

Primary Care • Greenfield, MA

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About

Bridge Primary is a small, privately held hospital/healthcare provider based in the United States, with a focus in medical and general management roles. Current leadership includes Deanna W. (Co-Owner) and Ashlee Costa (Director of Psychiatry). The company employs 4 people and has seen modest YoY growth. Relevance to your query (Family Medicine, Wellness & Cosmetic Services in Greenfield, MA): - Based in Greenfield, MA region, Bridge Primary operates in the Hospitals and Health Care sector, but the available data does not specify Family Medicine, Wellness, or Cosmetic services. - No explicit listing of family medicine, wellness programs, or cosmetic services is provided in the extracted highlights. What to do next: - If you’re targeting family medicine, wellness, or cosmetic services in Greenfield, MA, consider researching area providers specifically named for those services (e.g., local family medicine clinics, wellness centers, dermatology/cosmetic practices in Greenfield). - You may also check Bridge Primary’s site or LinkedIn for service lines, or look into nearby hospitals/clinics in Franklin County for targeted wellness and cosmetic offerings.

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Clinic Type

Primary Care

Address

Greenfield, MA

Phone

4132252792

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://bridgeprimary.com/

Telehealth

Available

Services Offered

Primary Care
Urgent Care
Pediatric care
Newborn care
Gyn care
Musculoskeletal care
Geriatric care
Chronic care management
Telehealth
Medical services
Addiction care
Skin care consultations
IV hydration options
GLP-1 subscription
Integrated behavioral health
Skin products
Cosmetic services
Wellness services

Insurance & Payment

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Languages Spoken

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Social Media

Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Bridge Primary (via Birdeye/Google): 4.9/5 (434)
Dr. Robert Baldor (via Healthgrades): 4.8/5 (21)
Dr. Peter Koppenheffer (via Vitals): 4.0/5
Jennifer Norton, CNP (via Sharecare): 4.8/5 (21)

Patients praise

Providers described as compassionate, thorough, and knowledgeable
Personalized and relationship-based approach to care (specifically Bridge Primary)
High overall satisfaction scores (4.8-4.9 stars) for several individual providers and practices
Friendly and helpful interactions with front-desk staff in some instances

Common complaints

Difficulty reaching the office via phone or getting timely call-backs
Long wait times for appointments and in-office visits
Inconsistent communication regarding prescriptions
Reports of feeling dismissed or unheard by certain providers
Concerns regarding office management and administrative turnover

"One patient describes Bridge Primary Care as “Awesome,” highlighting a thorough primary care provider who understands their needs and concerns, is caring, and very personable."

— Nextdoor

"It’s impossible to get through and speak with anyone in the office. The call system will also dump your call often and hang up."

— LocalityBiz (Baystate Family Medicine)

"I'm very happy with Greenfield Family Medicine, and Jane Plager is simply the best!"

— Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.