NewYork-Presbyterian Medical Group Westchester

Internal Medicine • Greenburgh, NY • Many locations listed including Bronx and Westchester towns; exact count not specified locations

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Clinic Type

Internal Medicine

Address

Bronxville, 77 Pondfield Road, Bronxville, NY 10708

Phone

914-787-2200

Email

pr@nyp.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.nyp.org/locations/westchester-hudson-valley/medical-group-westchester

Telehealth

Virtual appointments available; video visits*

Services Offered

Internal Medicine
Gastroenterology
Endocrinology
Hematology
Neurology
Obstetrics & Gynecology
Oncology
Pediatrics
Primary Care
Pulmonary Medicine
Pulmonology
Rheumatology
Sleep Medicine
Thoracic Surgery
Urology

Insurance & Payment

Most insurance plans accepted

Languages Spoken

English

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Scarsdale location): 4.7 out of 5 stars (61 reviews)
Birdeye (Bronxville location): 4.6 out of 5 stars (27 reviews)
Birdeye (Mount Vernon location): 4.1 out of 5 stars (103 reviews)
Birdeye (Hartsdale location): 2.7 out of 5 stars (14 reviews)

Patients praise

Highly regarded physicians and medical care
Generally positive clinical outcomes and thorough examinations
Professional and helpful medical staff (nurses, phlebotomists) in specific instances
Clean and well-maintained facilities

Common complaints

Difficulties reaching staff by phone (long hold times, calls not returned)
Issues with administrative processes (appointment scheduling, prescription refills)
Concerns regarding front desk staff professionalism and compassion
Wait times for appointments and delays in the office

"I would give the doctors here five stars and the front desk two stars. They make a situation escalate from bad to severe by not returning phone calls or forwarding your messages to your doctor."

— Birdeye review (Mount Vernon)

"Dr. Hartman, is a good doctor, but front desk and administrative staff are awful. You’re put on hold when you call and they never pick up."

— LocalityBiz review (Mount Vernon)

"My overall experience has been positive. Test results are very prompt and easy to access."

— NYP.org doctor profile review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

James C. Trapasso, DO at NewYork-Presbyterian Medical Group Westchester - Scarsdale Multispecialty: Primary Care | NewYork-Presbyterian Doctor in New York, NY — Jan 8, 2026
Rafaela Gonzalez-Lamos, MD at NewYork-Presbyterian Medical Group Westchester - Larchmont: Primary Care | NewYork-Presbyterian Doctor in New York, NY — Oct 12, 2025
NewYork-Presbyterian Hospital Named Best Hospital by U.S. News — Oct 14, 2025
NewYork-Presbyterian Opens a Center for Advanced Care in Westchester: NewYork-Presbyterian The One | Health Matters | NYP — Oct 14, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.