Ellie Mental Health

Mental Health • Grapevine, TX

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About

Ellie Mental Health in Grapevine, Texas offers mental health therapy services including individual therapy, couples therapy, family therapy, group therapy, and online therapy. The clinic provides specialized care for service members and first responders through its Military and First Responders Program, and features a Women's Center of Excellence with therapists trained in pregnancy, postpartum, and life transitions. Located at 4841 Merlot Avenue Suite 420, the clinic is open Monday through Friday from 8 AM to 5 PM, with appointments available on weekends and evenings.

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Clinic Type

Mental Health

Address

4841 Merlot Avenue Suite 420 Grapevine, TX 76051

Phone

1-817-809-8399

Email

info@elliementalhealth.com

Opening Hours

Mon-Fri: 8AM to 5PM; appointments available on weekends and evenings

Website

https://elliementalhealth.com/locations/grapevine-tx/

Telehealth

Not specified

Services Offered

Mental health therapy
Group therapy
Individual therapy
Online therapy
Women’s program
Specialized care for service members and first responders

Team

Samantha Hatchett, Licensed Clinical Social Worker (LCSW) — LCSW

Insurance & Payment

Aetna
Ambetter
Blue Cross Blue Shield
Cigna/Evernorth
DEA EAP
LYRA EAP
Magellan
Optum
Self Pay
Sliding Scale Fee
TRIWEST

Self Pay, Sliding Scale Fee, Insurances accepted (see list), Insurance

Languages Spoken

English
Spanish (Se habla Español)
Spanish

Pricing

Not specified on page

FAQs

What services are offered at Grapevine location?

Mental health therapy services, group therapy, and other Ellie Mental Health services in person or online.

What are the clinic hours?

Mon-Fri: 8AM to 5PM Appts available weekends and evenings

Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye (Grapevine Counseling Center): 5.0/5.0 (49 reviews)
Birdeye (Dandelion Mental Health Services): 5.0/5.0 (24 reviews)
Birdeye (Care Clinic Mental Health): 4.8/5.0 (12 reviews)
Birdeye (Ellie Mental Health): 3.9/5.0 (N/A)

Patients praise

Warm, professional, and attentive staff.
Compassionate, empathetic, and knowledgeable clinicians.
Effective, evidence-based treatment methods (e.g., DBT, EMDR, TMS).
Calming and welcoming clinic environments.
High patient satisfaction with therapy outcomes, including relationship improvements and personal growth.

Common complaints

Some patients note that certain intensive treatment programs, such as TMS, require a significant time commitment, although they acknowledge the treatment's effectiveness.

"I’ve been seeing Cindy for almost 2 years and she is the best therapist I have ever had! She’s kind, compassionate, direct and solution based."

— Dandelion Mental Health Services patient review

"Customers praise the staff for their warmth and professionalism, often highlighting how personable and attentive Dr. Reed is during consultations."

— Anew Era TMS & Psychiatry - Grapevine patient feedback summary

"She was instrumental in helping us both create healthy individual patterns as well as healthy marriage patterns which saved our marriage."

— The Vine Counseling & Wellness patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.