Trinity Health Medical Group
Sleep Center • Grand Rapids, MI • Since 1994 • 1 location locations
About
Trinity Health IHA Medical Group (Integrated Health Associates) is a large nonprofit multi-specialty medical group based in Ann Arbor, Michigan, established in 1994. It operates more than 100 practice locations across Southeast Michigan, with over 3,000 staff and nearly 1,000 providers. The group emphasizes family-centered care, physician leadership, and high-quality outcomes, and offers extended hours, urgent care, and online appointment/diagnosis tools. It is recognized as Metro Detroit’s Top Physician Group by Consumer Reports. For Sleep Medicine services, contact local Trinity Health IHA locations in Southeast Michigan; you may also inquire about Sleep Medicine options at the group’s network of specialists (primary care, neurology, pulmonology, and related disciplines) through ihacares.com or the main Trinity Health Michigan site. If you’re specifically seeking Sleep Medicine in Grand Rapids (Cherry), note that the listed headquarters and offices are in Ann Arbor and Jacksonville, FL; there is no explicit Grand Rapids Sleep Medicine facility listed in the provided details. For precise sleep medicine services in Grand Rapids, verify current locations and providers with Trinity Health IHA or Trinity Health Michigan directly. Phone: 844-237-3627.
Clinic Type
Sleep Center
Address
245 Cherry St SE Ste 200 Grand Rapids, MI 49503
Phone
1-844-237-3627
—
Opening Hours
8:00am - 5:00pm
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trinity Health Michigan official website: Official Trinity Health pages show average provider ratings ranging from approximately 4.7 to 4.9 out of 5 across various sleep medicine specialists (Individual provider pages list dozens to hundreds of ratings (e.g., 113 to 281 ratings per provider))
- Healthgrades: Healthgrades ratings for specific providers show variability, with some receiving around 4.1 stars while others have critical individual reviews (Smaller sample sizes (e.g., 9 reviews) compared to official internal surveys)
Patients praise
- Patients appreciate providers who are knowledgeable, professional, and thorough in their explanations
- Many patients report that providers take the time to listen to concerns and brainstorm practical solutions
- High overall ratings on official Trinity Health provider pages often reflect positive experiences with communication and care quality
Common complaints
- Complaints regarding lack of transparency about costs and ordering unnecessary tests
- Reports of poor bedside manner, lack of compassion, and failure to listen to patient concerns
- Frustration with administrative policies, such as difficulty switching doctors and requirements for in-person visits for equipment supplies
- Staff-related issues, including perceived rudeness and scheduling challenges
"Dr Madala really listened to me and my concerns. She is always respectful to me and answers any questions related to my issues. She offered practical advice and reviewed my progress from past reports."
— Trinity Health / Ratings.MD patient surveys"What a horrible experience. I'm due for a new cpap... They asked me to pay $300 before I could even see the equipment or discuss any options with them - responding with 'we don't do that'. They were super rude."
— LocalityBiz review"Dr. Madala displayed no bed side manner and was very flat and was not very welcoming... She was quick to dismiss my fatigue even though it was explained to her that it was becoming debilitating."
— Healthgrades reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sleep Better, Live Happier — Inspire Therapy Could Be the Key | Trinity Health Michigan — Jan 5, 2026
- New treatment for sleep apnea patients offered at Trinity Health | WGVU NEWS — Aug 21, 2025
- 🚨 A First for West Michigan! We are excited to announce that Dr. Craig Hoekzema has performed the region’s first Inspire V implant, a game-changing treatment for obstructive sleep apnea at Trinity… | Trinity Health MI | 20 comments — Aug 13, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
- 5 Best Orthodontists in Michigan by Treatment Fit — Oct 21, 2026
Comparing your options?
See other sleep center clinics in Grand Rapids, or search the full directory by insurance, ratings, and more.