Corewell Health Sleep Disorders Clinic

Patients praise

• Compassionate, helpful, and caring providers
• Strong listening skills and willingness to take time with patients
• Clear explanations of sleep study results and treatment plans (e.g., CPAP)
• High level of professional knowledge and expertise
• Convenience of telehealth and virtual appointment options
• Effective collaborative approach to patient care

Common complaints

• Significant wait times for appointments (up to 3 months)
• Administrative/scheduling issues (e.g., incorrect equipment suppliers, difficulty navigating follow-up procedures)
• Occasional concerns regarding lack of personal, in-person attention or rushed feeling during appointments
• Communication issues (e.g., staff talking too fast or provider lateness)
• Minor procedural frustrations (e.g., lack of introductions for medical residents, technical confusion during telehealth)