Baylor Scott & White Health

Gastroenterology • Grand Prairie, TX

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About

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Clinic Type

Gastroenterology

Address

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Phone

972.990.8100

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.bswhealth.com/locations/service-area/grand-prairie-tx/gastroenterology

Services Offered

Gastroenterology
Endoscopy
Diagnostic testing
Treatment for GERD
IBS
Colorectal care
Digestive disorders
Routine check-ups
GI consultations

Technology & Equipment

Endoscopy
GI diagnostic testing

Team

Gastroenterology team — Gastroenterology specialists

Insurance & Payment

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Languages Spoken

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FAQs

What does a gastroenterologist do?

Gastroenterologists diagnose and treat digestive system disorders, including GERD, Crohn’s disease, IBS, pancreatitis, colon cancer, and other GI conditions.

Awards & Accreditations

awards

Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD: 5/5 (based on 1 review) (1)
Atly: 6.5/10
Yelp: Not specified (51 reviews for the health system in Grand Prairie area)

Patients praise

Providers described as attentive, patient, and good listeners
Clean and comfortable clinical environment (specifically at Family Medical Center - Riverside)
Availability of comprehensive digestive care and specialized GI services
Positive experiences with specific practitioners mentioned by name

Common complaints

Billing and coding disputes, specifically regarding diagnostic versus routine care charges
Difficulties in accessing doctors or scheduling timely appointments for urgent conditions
Reports of poor customer service and communication issues with staff
Occasional negative experiences with provider interactions and perceived lack of care

"The practitioner was understanding and that she explained a whole lot in detail for me about medication and others."

— WebMD review for Family Medical Center Riverside

"Dr. Al Soufi was so attentive and patient with my child."

— Atly review for Family Medical Center Riverside

"The billing is a nightmare. Annual check up with blood work leads to extra charges you get to fight with your insurance and them over."

— BBB customer review for Baylor Scott & White Health

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].