
OrthoNY
Orthopedics • Glens Falls, NY
Clinic Type
Orthopedics
Address
Downtown Glens Falls, NY
Phone
(518) 255-8078
patientportal@orthony.com
Opening Hours
Monday–Friday 8:00am–4:30pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What conditions do you treat?
Joint pain, musculoskeletal conditions, orthopedic concerns (including arthritis, spine issues, overuse injuries, sports injuries)
What services are available at the Glens Falls clinic?
Evaluation and treatment for bone, joint, and soft tissue conditions; access to imaging, physical therapy, and surgical coordination; initial evaluations, follow-up and post-op care, chronic pain management, and second opinions
How do I schedule an appointment at this clinic?
You can schedule an appointment by calling our Glens Falls office or submitting a request through our website. Our team will help confirm your insurance, collect any necessary referral paperwork, and answer questions about prior imaging or medications to keep your care on track.
How is this clinic different from other clinics?
This clinic is designed for scheduled orthopedic care, not walk-in or emergency visits. It’s best suited for follow-up appointments, second opinions, or managing non-urgent conditions. If you’ve experienced a new injury and need same-day or next-day care, one of our nearby Orthopedic Injury Clinics may be a better fit.
What services are available in imaging or rehabilitation integration?
Imaging and rehabilitation services are available, and your results are integrated into follow-up visits to ensure continuity and efficient treatment planning.
How do I make an appointment?
Complete the form on the website to make an appointment or call our scheduling team 24/7 at (518) 498-2663.
Is the patient experiencing any of the following (triage questions)?
The FAQ includes a checklist of concerns such as open wounds, head injury, facial injury, chest pain, pediatric neck/spine injury, etc., to help determine appropriate care, with guidance to seek emergency care if needed.
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Adam Brod): 4.9 out of 5 stars (71 ratings)
- Birdeye (Orthopedic Specialists of Glens Falls Hospital Acute Care): 1.0 out of 5 stars (1 rating)
- Vitals (Dr. Douglas M. Petroski): 2.0 out of 5 stars (11 reviews)
- Vitals (Dr. Richard A. Saunders): 3.3 out of 5 stars (3 reviews)
- Vitals (Dr. Jeffrey C. Gundel): 4.2 out of 5 stars (multiple reviews)
Patients praise
- Clinical expertise and successful surgical outcomes (hip/shoulder replacements, carpal tunnel)
- Professional, kind, and attentive nursing/surgical staff
- Efficient care, particularly for acute walk-in injuries
- Doctors who listen to concerns and explain options clearly
Common complaints
- Difficulty reaching office staff by phone and scheduling appointments
- Issues with outsourced billing and insurance processing
- Reports of dismissive, cold, or unprofessional provider interactions in some instances
- Concerns regarding limited time spent with patients during appointments
"Dr. Stein has been awesome while dealing with my joint issues. He listens, offers suggestions, and is gentle and empathetic. Highly recommend."
— OrthoNY Physician Website"However, it is nearly impossible for someone to answer the phone at the office while making appointments or changing an appointment. It gives me the impression that Ortho New York is taking on too many patients and/or they don’t have enough office help."
— OrthoNY Patient Review (via LocalityBiz/Healthgrades)"Great staff. From start to finish. Friendly, attentive and maticulous. Can’t say enough about Dr. Johnson. I feel lucky that he was my surgeon."
— OrthoNY Physician WebsiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Karen Bertasso, PA-C - Physician Assistant | OrthoNY — Sep 26, 2025
- Richard L. Katz, MD - Physician | OrthoNY — Aug 5, 2025
- Joseph M. LaRosa, MD - Physician | OrthoNY — Aug 4, 2025
- Brian Klassner, PA-C - Physician Assistant | OrthoNY — Aug 5, 2025
- Christina Wasacz, FNP-C - Nurse Practitioner | OrthoNY — Sep 24, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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