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Ellie Mental Health, Glendale

Ellie Mental Health

Mental Health • Glendale, CA

About

Ellie Mental Health in Glendale, California offers mental health therapy and counseling services in person and online. The clinic provides individual therapy, couples therapy, family therapy, play therapy, grief therapy, trauma-informed therapy, EMDR therapy, and group therapy, treating conditions including anxiety, depression, PTSD, addiction, and many others. The clinic is located at 700 N Central Ave Suite 340 and is open Monday-Friday 8AM to 8PM and Saturday 9AM to 2PM.

Clinic Type

Mental Health

Address

700 N Central Ave Suite 340, Glendale, CA 91203

Phone

1-818-649-2921

Email

info@elliementalhealth.com

Opening Hours

Clinic Hours: Mon-Fri 8AM–8PM; Sat 9AM–2PM

Telehealth

Not explicitly stated

Services Offered

  • Mental health therapy
  • Counseling
  • Online therapy
  • In-person therapy
  • Therapist bios

Team

  • Cynthia Stern, PhD, Licensed Marriage and Family Therapist (Lic#106744), Certified Mental Performance Consultant® (CMPC®, #1977) — Therapist

Insurance & Payment

  • Aetna
  • Anthem Blue Cross
  • BCBS
  • Blue Shield of California
  • Medi-Cal
  • Medicare
  • Magellan
  • Optum / United Healthcare
  • Scripps Health Plan
  • Care/Payment options not specified in detail
  • Cash Pay
  • Concern Health
  • HMC Healthworks
  • Others, please inquire!

Cash Pay, Insurance accepted (see list), Insurance

Languages Spoken

  • Bilingual Therapy (English, Spanish, Armenian)

FAQs

What are the clinic hours?

Mon-Fri: 8AM to 8PM; Sat: 9AM to 2PM

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Mindpath Health): 4.5/5 (96)
  • Birdeye (LifeStance): 4.3/5 (410)
  • Healthgrades (Leila Jimenez): 4.9/5 (156)

Patients praise

  • Access to a wide array of provider options and specialty services
  • Convenience of telehealth and online scheduling platforms
  • Compassionate and attentive care from specific providers, with some patients feeling well-supported and listened to
  • Efficient and streamlined onboarding processes for many patients
  • Positive treatment outcomes for a portion of the patient base

Common complaints

  • Administrative issues, including billing inconsistencies and appointment scheduling errors
  • Reports of poor communication and difficulty reaching staff or support teams
  • Concerns regarding provider professionalism, including perceived lack of empathy or appropriate trauma-handling skills
  • Reports of feeling unheard or experiencing invalidating interactions during sessions
  • Issues with organizational changes impacting continuity of care

"My complaints have been completely ignored and now I am being charged for missing the appointment even though the Dr. called me directly which did work considering. Mindpath refuses to acknowledge their procedural mistake."

— Patient review of Mindpath Health

"The second therapist clearly doesn't know how to handle people with trauma related backgrounds. She re-traumatized me multiple times..."

— Patient review of Didi Hirsch Mental Health Services

"I had a very good experience with Mindpath and specifically, Geraldine Dugan. Our appointment was very thorough. She was very kind and asked all the right questions for a first appointment."

— Patient review of Mindpath Health

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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