Family Medicine & Primary Care

Family Medicine • Glendale, AZ

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About

Family Medicine & Primary Care at the Midwestern University Multispecialty Clinic in Glendale, Arizona provides comprehensive care for individuals and families through every stage of life. Services include preventive care, chronic disease management, acute care, pediatrics, women's health, and osteopathic manipulative medicine. The clinic offers seamless access to specialists at the multispecialty clinic and other campus-based facilities.

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Clinic Type

Family Medicine

Address

19389 North 59th Avenue, Glendale, AZ 85308

Phone

623-537-6000

Email

mwuclinics@midwestern.edu

Opening Hours

Monday - Friday 8:00 a.m. - 5:00 p.m.; Extended hours for Family Medicine: Select Saturday hours by appointment only 8:00 a.m. - 12:00 p.m.

Website

https://clinics.midwestern.edu/glendale-clinics/multispecialty-clinic-az/family-medicine-primary-care

Services Offered

Family Medicine and Primary Care
Preventive Care
Chronic Disease Management
Acute Care
Family-Centered Care
Pediatrics
Women’s Health
Osteopathic Manipulative Medicine (OMM)

Team

Daniell e Barnett-Trapp — D.O. (provider)
Julie J. Browne — Provider
Carl Bryce — Provider
Marissa K. Jacobs — Provider
Lori Kem — Provider
Nancy Krasnow — Provider
Kylie Prehn — Provider
Shannon Scott — D.O., FACOFP
Zachary Whitaker — D.O.

Insurance & Payment

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Languages Spoken

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FAQs

What services does Family Medicine and Primary Care provide?

From routine wellness exams to complex health management, providing compassionate, patient-centered care focusing on long-term health and wellness.

How do I access care at the Multispecialty Clinic?

Our Family Medicine and Primary Care physicians and advanced practice providers work with seamless access to specialists at the Multispecialty Clinic and other campus-based Midwestern University Clinics.

Are extended hours available for Family Medicine?

Yes, Extended hours include select Saturday hours by appointment only, 8:00 a.m. - 12:00 p.m.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Adventist Health Physicians Network (Dr. Gen): 4.9/5 (17)
Adventist Health Physicians Network (Dr. Yeo): 4.8/5 (26)
Yelp (Oasis Family Medicine): 4.6/5 (88)
Healthgrades (Dr. Flores): 4.5/5 (46)
Banner Health (Dr. Lee): 4.9/5 (1275)

Patients praise

Doctors described as knowledgeable, thorough, and excellent listeners
Strong bedside manner and empathetic patient care reported for specific providers
Patients feel comfortable, respected, and heard during visits
Effective communication of health information in understandable terms

Common complaints

Long wait times for appointments and in the office
Administrative issues including billing errors, portal communication failures, and rudeness from office staff/receptionists
Reports of doctors being overbooked and rushing through visits
Difficulties for new or infrequent patients in maintaining access to care

"I never feel rushed with Dr. Gen. He listens to all of my concerns and provides thoughtful, reassuring responses."

— Adventist Health Physicians Network

"The wait time is awful. The last 3 times I have been scheduled for a visit, I sat in the exam room for at least an hour before the Dr came in."

— LocalityBiz Review

"I would give negative stars if it would let me. Unfortunately, this once wonderful office has gone downhill fast since merging with Village Medical."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.