Duly Health and Care
Vascular Surgery • Glen Ellyn, IL • Since 1999
About
Duly Health & Care, a large private multi-specialty medical group based in Downers Grove, operates clinics across Chicagoland, including Glen Ellyn. They offer in-person visits, same-day telehealth, and a broad range of services, with a notable cancer program and clinical research. While the provided information highlights general care capabilities and locations, specific details about a dedicated Vascular Surgery program at Glen Ellyn aren’t listed.
Clinic Type
Vascular Surgery
Address
Downers Grove, US
Phone
+1-630-545-7565
duly@mrocorp.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Zocdoc (Immediate Care): 4.68/5 (31)
- Apple Maps (General): 4.8/5 (~1,200 (aggregate))
- Consumers' Checkbook: Varies by metric (34)
Patients praise
- High satisfaction reported for individual providers (e.g., bedside manner, clinical competence)
- General high ratings for clinical staff and care quality (often averaging around 4.8/5 on institutional metrics)
Common complaints
- Difficult and frustrating phone-based appointment scheduling and communication
- Disorganized billing practices, including issues with insurance coverage, denied claims, and surprise bills
- Long wait times on the phone and in-office
- Impersonal administrative processes and lack of effective follow-up
"While Dr. Asselmeier provides excellent medical care, my overall experience with Duly Health and Care has been very disappointing. Scheduling appointments is frustrating and inefficient, with long wait times both on the phone and in the office."
— Birdeye Review"Their billing department is extremely disorganized. They seem unable to properly bill insurance, manage denied claims, or accurately post insurance and self-pay payments. As a result, patients may end up receiving unexpectedly large bills."
— PissedConsumer ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Duly Becomes First Ambulatory Surgery Center in Illinois to Offer Da Vinci 5 Surgical Robot | Ap | timesargus.com — Jun 25, 2026
- Duly Health and Care Expands Outpatient Surgery Access Through Minority Share Acquisition of Valley ASC in Partnership with Surgery Partners — Oct 28, 2025
- Duly Health and Care's Surgical Centers in Lombard and Westmont Named to U.S. News & World Report 2026 Best Ambulatory Surgery Centers List | Morningstar — Mar 18, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
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