Duly Health and Care
Orthopedics • Glen Ellyn, IL • Since 1999
About
Glen Ellyn Doctors & Immediate Care - Duly Health and Care - What it is: Duly Health & Care operates in Glen Ellyn as part of its broader Midwest network of primary and specialty care. They offer in-person visits, same-day telehealth from home, and immediate care services. - Service scope in Glen Ellyn: Immediate care clinics and access to clinicians within the Duly/HQ network, with options for virtual visits and walk-ins year-round. - Brand & reach: Part of Duly Health & Care (formerly DuPage Medical Group, Quinby Medical Group, and The South Bend Clinic), the nation’s largest independent multi-specialty physician-directed medical group with 150+ locations and over 6,000 team members. - How to access: Visit dulyhealthandcare.com or call the local Downers Grove/HQ line for appointments or information; check for Glen Ellyn-specific clinic details, hours, and providers. - Notable strengths: Wide spectrum of care across primary, specialty, clinical research, and cancer programs; emphasis on value-based care and patient experience; same-day telehealth and 365-day walk-in access.
Clinic Type
Orthopedics
Address
430 Pennsylvania Avenue, Glen Ellyn, IL 60137
Phone
630-790-1792
duly@mrocorp.com
Opening Hours
Mon-Sat 7:00 AM - 5:30 PM
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the Orthopedics services available?
Orthopedics includes Foot & Ankle Surgery, General Orthopedics, Hand and Upper Extremity, Joint Replacement, Pain Management, Spine Surgery, Sports Medicine, The Spine Center, Workers' Compensation, Podiatry, Physiatry.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Zocdoc (Glen Ellyn Immediate Care): 4.68/5 (31 patients)
- Apple Maps (Duly Health and Care - Glen Ellyn): 4.8/5
- BestProsInTown (Glen Ellyn Immediate Care): not specified (132 reviews)
Patients praise
- Many patients report high satisfaction with the medical care provided by physicians and specialists
- Physicians described as professional, intelligent, empathetic, and thorough
- Some experiences at the Glen Ellyn location specifically praised for promptness and efficient service for urgent care needs
Common complaints
- Frustrating and inefficient appointment scheduling and phone communication
- Disorganized and problematic billing department practices
- Difficulties in obtaining prescription refills and specialist responses
- Reports of perceived rude or unprofessional behavior by administrative staff
- Long wait times for both appointments and phone assistance
"Each time, I saw Dr. Shah, who was everything I'd hope for in an urgent care doctor... this office does a great job when I've needed them."
— Consumer from Glen Ellyn on Chicago Consumers' Checkbook"Every employee I’ve interacted with has been very pleasant and understanding, but the way that Duly handles Allergy Injections is legitmately impossible."
— Alexandra Lee on LocalityBiz"While Dr. Asselmeier provides excellent medical care, my overall experience with Duly Health and Care has been very disappointing. Scheduling appointments is frustrating and inefficient... The administrative side feels impersonal and difficult to navigate."
— Reviewer on BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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