West Cancer Center

Oncology • Germantown, TN • Since 1978 • 11 locations locations

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About

West Cancer Center is a private, multidisciplinary cancer care provider founded in 1978 and based in Germantown, Tennessee. It operates 10 offices across the United States (primarily in Tennessee and nearby states), offering comprehensive cancer treatment and research. The center emphasizes clinical excellence and groundbreaking research, and employs around 163 staff. Contact options include main phone line 901-683-0055 and the support email support@westclinic.com. Website: westcancercenter.org.

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Clinic Type

Oncology

Address

7945 Wolf River Blvd, Germantown, Tennessee 38138, US

Phone

19016830055

Email

caresupport@westclinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://westcancercenter.org/

Services Offered

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Team

West Cancer Center team — Oncology care team

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: positive

Yelp (West Cancer Center Germantown): 2.7 out of 5 stars (49 reviews)
Facebook (West Cancer Center & Research Institute): 94% recommendation rate (651 reviews)
Birdeye (Margaret West Comprehensive Breast Center): 4.9 out of 5 stars (110 reviews)

Patients praise

compassionate, caring, and friendly nursing and medical staff
thorough and personalized treatment plans
nurturing and supportive environment for patients and families
high-quality medical care and expertise

Common complaints

long wait times and appointment delays
administrative and communication challenges in hospital processes
isolated reports of unprofessional staff behavior and perceived incompetence

"From the moment I stepped up to the desk, I was treated like I was their only patient! Dr. Richard Fine was nothing short of superb. This cancer center is on the level with the greats like Mayo or John's Hopkins."

— LocalityBiz Review

"Courtney with Dr. Gilmores office is INCREDIBLY unprofessional and likes to blame other staff members for the delay of care she creates. Highly recommend Dr. Gilmore and all other staff but also recommend you request her to not be involved in your care."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].