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Palliative Care Program, Germantown

Palliative Care Program

Hospice Care • Germantown, WI • Three hospitals (Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital); outpatient on the Clinical Cancer Center at Froedtert Hospital campus locations

About

The Froedtert Health system (a nonprofit regional health network shared with the Medical College of Wisconsin) operates eastern Wisconsin’s largest academic medical center and Level I Trauma Center at Froedtert Hospital, with a network of 10 hospitals and 45+ clinics. It provides comprehensive care across many specialties, including palliative care, and supports thousands of clinical trials and research. Key locations relevant to Germantown and surrounding areas include affiliated Froedtert hospitals and clinics in Mequon, New Berlin, Oak Creek, Pewaukee, West Bend, and Milwaukee. In 2024, Froedtert Health merged with ThedaCare to expand access in Wisconsin. The network employs about 2,709 staff and has significant outpatient/inpatient volumes, offering services across primary care, hospital care, and specialized programs (including palliative and end-of-life care) within its regional system. If you’re specifically seeking a Palliative Care Program near Germantown, check the Froedtert locations in the Milwaukee area (e.g., Froedtert Hospital in Milwaukee) or contact the Froedtert Health patient services for the closest palliative care team and referral options.

Clinic Type

Hospice Care

Address

Froedtert Hospital campus; inpatient services at Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital

Phone

+1-414-777-7700

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Safe and convenient virtual visits by video

Services Offered

  • Palliative care
  • Inpatient palliative care consultations
  • Outpatient palliative care
  • Medical decision-making support
  • End-of-life planning
  • Advance care planning
  • Spiritual support
  • Emotional support
  • Pain and symptom control
  • Coordination of care
  • Connections with hospices and home health agencies
  • Virtual visits

Team

  • Palliative care team, Doctors and advanced practice nurses; may include chaplain and psychologist — Team description

Insurance & Payment

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Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregated): 4.0 out of 5 stars (47 reviews)
  • OpenDataNY: 4.7 out of 5 stars (9 ratings)

Patients praise

  • Friendly, professional, and helpful staff and nursing teams
  • High-quality care from specific primary care physicians who listen and show genuine concern
  • Clean, modern, and comfortable facility environment
  • Efficient wait times reported by many patients for general clinic services

Common complaints

  • Shady or complex billing practices, particularly surrounding diagnostic vs. annual physical coding
  • Rudeness from phone staff or nurses in some instances
  • Difficulty accessing MD providers, with reports of excessive reliance on nurse practitioners
  • Long wait times or communication issues regarding follow-up appointments

"Shady billing practices... I had some questions during my visit which prompted them to change my visit from an annual (covered by insurance) to a diagnostic (not covered by insurance) and got billed for things I shouldn’t."

— LocalityBiz User Review

"I have the BEST doctor ever. I have been going here for 18+ years & wouldn’t go anywhere else."

— Birdeye User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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