St. Joseph Heritage Family Medicine

Internal Medicine • Garden Grove, CA

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About

St. Joseph Heritage Family Medicine - Garden Grove in Garden Grove, California offers internal medicine, family medicine, preventive care, and routine screenings for adults. The clinic provides personalized attention and wellness planning, with appointments available for new and returning patients through in-person visits or video visits.

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Clinic Type

Internal Medicine

Address

12942 Harbor Blvd, Garden Grove, CA 92840

Phone

714-705-2120 (Return Patients) / 833-770-9933 (New Patients)

Email

CHI@providence.org

Opening Hours

Mon - Fri: 8 a.m. - 5 p.m.

Website

https://www.providence.org/locations/socal/st-joseph-heritage-garden-grove

Telehealth

ExpressCare Virtual available per site messaging

Services Offered

Internal medicine
Family medicine
Preventive care
Routine screenings
Adult medicine
Wellness planning
Personalized attention
New patient clinic visit
New patient video visit
Return patient MyChart scheduling

Insurance & Payment

Aetna HMO
Aetna Medicare Advantage HMO
Aetna Medicare Advantage PPO
Aetna PPO
Anthem Blue Cross HMO
Anthem Blue Cross Medicare Advantage
Anthem Blue Cross Medicare PPO
Anthem Blue Cross PPO
Blue Shield of CA HMO
Blue Shield of CA HMO - Trio
Blue Shield of CA Medicare Advantage
Blue Shield of CA PPO
Cigna HMO
Cigna PPO
Coventry/First Health PPO
Health Net - Medicare Advantage
Health Net HMO
Health Net PPO
HealthSmart (Interplan) PPO
Multiplan PPO
Providence Health Plan - Medicare Advantage
SCAN Medicare Advantage
TriWest - Tricare
United Healthcare HMO
United Healthcare PPO
US Family Health Plan - TriCare
Vivity by Anthem Blue Cross

This information provides an overview of accepted insurance plan types for new patients. Coverage may vary by specific plan. Please verify with your insurance provider before visiting us for care.

Cash, Credit Card, Self-pay/Discounts not specified

Languages Spoken

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Awards & Accreditations

4.9 | 960 Ratings

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Providence Official Website: 4.9 out of 5 (960)

Patients praise

High overall numerical ratings on official facility pages
Positive experiences with the physical office location and parking access

Common complaints

Difficulties scheduling appointments and recurring cancellations
Lack of follow-up on medical test results
Perception of poor communication and service from administrative staff
Difficulty seeing a primary care physician due to availability issues

"I have tried numerous time to get a follow up appointment and they keep cancelling... The office keeps scheduling me for days when [the doctor] is not available."

— PissedConsumer

"The appointment as I was on time and the location is easiest for parking and the office is..."

— Yelp

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Dr Nancy Phuong Chau, MD | Family Medicine in Garden Grove | St. Joseph Heritage Medical Group — Jun 28, 2026
Dr Michael Alan Malouf, MD | Family Medicine in Garden Grove | St. Joseph Heritage Medical Group — Jun 28, 2026
Doctors at St. Joseph Heritage Medical Group — May 31, 2026

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.