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Medical Associates Clinic, Galena

Medical Associates Clinic

Orthopedics • Galena, IL • Since 1924

About

Medical Associates Clinic is a multi-location healthcare provider serving parts of Iowa, Illinois, and Wisconsin. In relation to Galena, Illinois, they list clinics and services across several Midwest locations, with a broader network including Dubuque, IA; Bellevue, Cascade, Dyersville, IA; Cuba City and Platteville, WI; and Elizabeth and Galena, IL. The Galena site corresponds to their Illinois locations network, part of a six-office United States footprint. For Galena specifically, the clinic is positioned within the Galena, IL area as part of Medical Associates Clinic’s regional care system.

Clinic Type

Orthopedics

Address

10988 Bartell Blvd Galena, IL 61036

Phone

815-777-0900

Email

CustomerService@mahealthcare.com

Opening Hours

Mon-Thu 7:30 AM - 5:00 PM; Fri 7:30 AM - 5:00 PM; Sun: Closed; Sat: Closed

Services Offered

  • Orthopedics

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • mahealthcare.com: 5.0/5 (357 reviews) for Dr. Mary Koenigs (357)
  • mahealthcare.com: 4.9/5 (330 reviews) for Dr. Maria Hernandez (330)
  • vitals.com: 4.6/5 for Dr. Gregory Vandigo

Patients praise

  • Some providers praised for being caring and knowledgeable
  • Efficient service during acute care visits
  • Helpful and friendly reception staff

Common complaints

  • Concerns regarding medical malpractice and treatment quality
  • Billing and lack of cost disclosure transparency
  • Inconsistent communication and staff/provider behavior issues
  • Disputes leading to being barred from clinic services
  • Issues with signage regarding operating hours

"Dr. Vandigo is without a doubt the best doctor we have ever dealt with! He is very caring and knowledgeable. He takes the time to listen to your concerns."

— Pat Reese via LocalityBiz

"They do not disclose when something will cost you. Then you get surprised by the bill. Bad customer service."

— Yelp user review

"User's recommendation: Complain and never go to this clinic"

— PissedConsumer user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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