Medical Associates Clinic

Gastroenterology • Galena, IL • Since 1924

Home/Galena/Gastroenterology/Medical Associates Clinic

About

Medical Associates Clinic is a multi-location healthcare provider serving parts of Iowa, Illinois, and Wisconsin. In relation to Galena, Illinois, they list clinics and services across several Midwest locations, with a broader network including Dubuque, IA; Bellevue, Cascade, Dyersville, IA; Cuba City and Platteville, WI; and Elizabeth and Galena, IL. The Galena site corresponds to their Illinois locations network, part of a six-office United States footprint. For Galena specifically, the clinic is positioned within the Galena, IL area as part of Medical Associates Clinic’s regional care system.

Book appointment Call clinic Visit website Get directions

Clinic Type

Gastroenterology

Address

10988 Bartell Blvd, Galena, IL 61036

Phone

815-777-0900

Email

CustomerService@mahealthcare.com

Opening Hours

Mon-Thu 7:30 AM - 5:00 PM; Fri 7:30 AM - 5:00 PM; Sun: Closed; Sat: Closed

Website

https://www.mahealthcare.com/locations/locations-profile/medical-associates-clinic-galena/

Services Offered

Primary care
Pediatrics
Family medicine
Laboratory services
X-ray/DEXA
Physical therapy
Ophthalmology/eye care
Optical shop
Well-woman care
IUD/pap smears
Colonoscopy
Geriatric medicine
Joint injections
Worker’s Compensation evaluations
Minor surgical procedures
Lesion biopsies
Newborn visits
Pediatric visits
Well-child visits
Onsite pharmacy
Venipuncture
Point-of-care tests
Onsite imaging

Insurance & Payment

—

Languages Spoken

—

FAQs

Receive family medicine care in Galena, Illinois.

The Medical Associates Galena Clinic offers a wide range of healthcare services to people in this community from birth to old age. Our goal is to provide families in the community with exceptional healthcare delivered with compassion and a personal approach.

Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Vitals: 4.6 (provider-level rating shown)
mahealthcare.com (Mary Koenigs profile): 4.9 / 5 (368 reviews)
LocalityBiz: Star ratings shown in snippets (varied, e.g., ★☆☆☆☆ and ★★☆☆☆ plus ★★★★★ examples)

Patients praise

Friendly/helpful staff and fast service for urgent visits
Caring, knowledgeable providers who listen and take time with patients
Warm/welcoming environment and respectful, professional care
Compassion and not rushing patients (at least for specific providers)

Common complaints

Billing transparency/customer service issues (surprise bills, not disclosing costs)
Perceived refusal/disruption of care and problems with access to medications for a disabled son
Claims of inadequate treatment/malpractice and being told symptoms were “in your head”
Website/clinic operational confusion (e.g., signage showing open on weekends when not)

"“They do not disclose when something will cost you. Then you get surprised by the bill. Bad customer service.”"

— Yelp review snippet for Medical Associates Clinic (Galena)

"“You let me die… Well now…I've been dead now for almost a year…because of your malpractice”"

— LocalityBiz review snippet (Medical Associates Clinic, Galena)

"“The receptionist and Nurse Practitioner… were so nice and helpful! … in and out within 15-20 minutes … prescribed a medication.”"

— LocalityBiz review snippet (Medical Associates Clinic, Galena)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.