CMC - Center for Family Medicine - Grassy Pond
Family Medicine • Gaffney, SC
About
CMC – Center for Family Medicine – Grassy Pond in Gaffney, SC is a division of Cherokee Medical Center offering family medicine, primary care, and pediatrics. The clinic provides wellness and prevention services, diagnosis and treatment of illnesses, video visits, and electronic health records through MyChart. New patients can schedule appointments online.
Clinic Type
Family Medicine
Address
517 Chesnee Highway, Suite A, Gaffney, SC 29341
Phone
864-487-7655
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Opening Hours
Tuesday: 7:30 a.m. - 6:00 p.m.
Telehealth
Available via Spartanburg Regional telehealth network (video visits mentioned)
Emergency Care
Emergency services are available; link to emergency page: https://www.spartanburgregional.com/services/emergency
Services Offered
Technology & Equipment
Team
Insurance & Payment
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We are participating providers for most medical insurance plans. For Medicare/Medicaid/Tricare visits billed under hospital charges; separate professional vs hospital charges may apply.
Co-pays at time of service, Insurance billing (as applicable), Co-pays are required for all insured patients, Please arrive 15-20 minutes before your appointment to fill out your medical history and registration forms
Languages Spoken
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Pricing
FAQs
New Patients Can Schedule Appointments Online
Appointments can now be scheduled online for new patient visits at our location.
Who can schedule appointments online?
New patients can schedule online; current patients can schedule by phone or MyChart.
What should I bring to my visit?
Photo ID, insurance, Medicare or Medicaid ID card; co-payment if required; prior medical records; questions for your doctor.
How long in advance can I cancel?
Please notify us 24 hours in advance so we can offer the appointment to another patient.
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care (for Dr. Robert Jackson Jr.): 4.5/5 (based on 20 ratings) (3 reviews listed)
- WebMD Care (for Dr. Lori Thompson): 4.0/5 (based on 6 ratings) (Not explicitly provided as a count of written reviews)
- WebMD Care (for Christy Petit): 4.5/5 (based on 2 ratings) (Not explicitly provided as a count of written reviews)
Patients praise
- Professionalism of providers
- Effective treatment/care
- Limited wait times mentioned by some patients
- Courteous staff noted in some feedback
Common complaints
- Dissatisfaction with office staff
- Negative experiences with specific providers
"Dr. Jackson is the worst doctor ever & I worked in the medical field !!! His office staff are also terrible ! Run don't walk away from this horror show !"
— WebMD Care user review (Nov 10, 2025)"My husband and I both changed over to Grassy Pond Medical, we both love the service and professionalism by everyone there. Limited wait time and on site ..."
— WebMD Care user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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