Emergency Care - Baylor Scott & White Medical Center – Frisco

Emergency Medicine • Frisco, TX • Since 2002 • 1 (Frisco) locations

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About

Baylor Scott & White Medical Center – Frisco is a 68-bed surgical hospital in Frisco, Texas, part of the Baylor Scott & White Health system. It offers advanced emergency and inpatient care with a wide range of specialties, including labor and delivery, orthopedics, spine and weight loss surgery, digestive and breast care, and robotic-assisted procedures. The hospital collaborates with a large medical staff (over 500 providers) and is fully licensed, Medicare certified, and Joint Commission accredited. It is affiliated with United Surgical Partners International and operates under private ownership via Remedy Medical Properties and Kayne Anderson Real Estate. The Frisco campus provides emergency services among its many offerings and is located at multiple Frisco addresses (HQ: 5601 Warren Pkwy, Frisco, TX 75034). For urgent care or ER needs in Frisco, this facility is a primary regional option.

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Clinic Type

Emergency Medicine

Address

Baylor Scott & White Medical Center – Frisco

Phone

2144075000

Email

PrivacySecurityOffice@tenethealth.com

Opening Hours

Emergency department is open 24 hours a day, 7 days a week

Website

https://baylorfrisco.com/medical-services/emergency-care/

Emergency Care

Emergency care for life-threatening and urgent conditions; assignment of a referral coordinator to help navigate care; access to specialists; continuity of care after discharge

Services Offered

Emergency Care
Emergency Department
Trauma Care
Urgent Care (related)
Specialized medical departments
Innovative services

Insurance & Payment

—

Languages Spoken

English
Spanish (informacion en español)

FAQs

Is the emergency department open 24/7?

Yes, the emergency room is open 24 hours a day, 7 days a week.

When should I seek emergency care for COVID-19?

If you have COVID-19 and have difficulty breathing, persistent chest pain or pressure, confusion, inability to wake or stay awake, or gray/blue discoloration, it is an emergency—call 911 or go to the nearest emergency room.

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (CMS HCAHPS data) (285 survey respondents)
Facebook: 90% recommend (804 reviews)
Listen360 (Official patient feedback platform): 9.7 out of 10 average (9,005 ratings)

Patients praise

Facility cleanliness and modern, spacious environment
High patient recommendation rates
Positive communication with medical staff
Quiet hospital environment

Common complaints

Staff responsiveness concerns
Variability in patient experience ratings

"Facility is very clean, new, and spacious. It's also furnished very nicely. Almost like being at a hotel."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Just Opened: Your Inside Look at Baylor Scott & White Medical Center – Frisco at PGA Parkway — Oct 19, 2025
Philanthropy paves the way for new medical center in Frisco - Baylor Scott & White Dallas Foundation — Aug 16, 2025
Advancing care where it matters most, close to home: Hope and healing at Baylor Scott & White Medical Center–Frisco at PGA Parkway | Community Impact — Aug 15, 2025
Baylor Scott & White confirms Frisco hospital is now open | Metroplex — Jul 26, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.