Baylor Scott & White Legacy Heart Center
Cardiology • Frisco, TX • multiple (Plano, McKinney, Prosper, Garland, Frisco) locations
About
Baylor Scott & White Legacy Heart Center (Frisco) is part of the Legacy Heart Ctr, a private hospital/healthcare provider in North Texas. Key details: - Location: HQ in Plano, TX, with multiple Plano addresses; Frisco-specific reference appears to be associated with the same Legacy Heart Center network in the Dallas area. - Services: Comprehensive diagnostic testing and treatment for cardiovascular care. - Contact: Main phone numbers include 469-800-6300 and 1-469-326-3512. - Online: Official page at bswhealth.com/locations/clinical-group/legacy-heart-center - Reputation: Employer rating 4.0/5 from 7 reviews (Work-Life 4.2, Culture 4.4, Compensation 3.5, Career 3.4)
Clinic Type
Cardiology
Address
Legacy Heart Center, with offices in Plano, McKinney, Prosper, Garland and Frisco, North Texas
Phone
469.800.6477
billingquestions@bswhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
Insurance listings are subject to change. Call to verify coverage before scheduling.
billing guide available, financial counselors available, payment plans may be available, Pay a Bill as a Guest (one-time payment), MyBSWHealth account (registered user) to view balances and statements, set up payment plans, or enroll in paperless statements
Languages Spoken
—
FAQs
What is the estimated time for a first office visit?
Please allow approximately 1 ½ hours for your first office visit.
What is the cancellation policy for appointments?
We require a 24 hour notice for cancellations; otherwise you may be charged a cancellation fee not covered by insurance.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades: 5.0/5.0 (357 (for specific provider))
- Facebook: 96% recommended (833 (for Heart Hospital Plano))
- CMS HCAHPS/SafeHospitals USA: 4.0/5.0 (1,855 surveys (for Heart Hospital Plano))
Patients praise
- Physicians described as thorough, professional, and excellent listeners
- Compassionate and attentive care during procedures
- Friendly and helpful office/hospital staff
- Clear communication of treatment plans and options
- High quality of clinical expertise and medical care
Common complaints
- Difficulties using the patient portal system
- Occasional reports of poor bedside manner for specific individual physicians
- Long wait times for certain appointments
- Difficulty hearing some providers clearly during consultations
"The only issue I ever have with Baylor is the portal. Not easy to use or effective."
— Healthgrades review for a provider at the center"Dr. Metzinger was professional and engaging throughout our visit. His relaxed and friendly demeanor helped me feel like he genuinely concerned and listened well."
— WebMD review for a provider at the center"Dr Kindsvater has the bed side manner of a porcupine! He has no concern or care for his patients."
— Third-party review compilation siteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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