Northwest Eyecare

Optometry • Freeport, IL • Multiple locations including Freeport, Lanark, Oregon, Stockton, Rock Falls locations

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About

Northwest Eyecare is an ophthalmology/eye care practice with a location in Freeport, IL. They offer comprehensive eye care services, eyeglass frames, lenses, sunglasses, lifestyle-specific lenses, and related eye health information. The Freeport offices are part of a multi-location practice headquartered in Algonquin, IL, and they provide online appointment forms. Main contact: (815) 732-3121 or (815) 235-6177.

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Clinic Type

Optometry

Address

Freeport location (addresses not provided in text)

Phone

(815) 235-6177

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.northwesteyecare.com/

Services Offered

eye exams
eye care
treatment of eye diseases
contact lenses
optometry services
LASIK consultation
computer vision syndrome treatment
sunglasses and eyewear

Team

Dr. Jonathan Goulart, OD, BS Visual Science from Illinois College of Optometry, 1984; practiced 35+ years in Freeport — Optometrist
Dr. Eric Coy, BS Molecular and Cellular Biology, UIUC 2007; DO from ICO 2012; joined 2017; sees patients at Freeport, Lanark, Oregon, Stockton — Optometrist
Dr. Quinn Judge, BA Biology Hastings College 2004; DO InterAmerican School of Optometry 2009; joined 2018 — Optometrist
Dr. Jessica Condie, OD ICO 2010; residency; AAO fellow 2013; sees patients in Freeport and Oregon — Optometrist
Dr. Jack Hanlon, BA Biology St. Ambrose University 2015; OD ICO 2019; practices in Rock Falls and Freeport — Optometrist
Dr. Mariah Katzenberger, BA/BS from Freeport; OD (information truncated in excerpt) — Optometrist

Insurance & Payment

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Cash, Credit Card, Debit Card, Check (in some cases), Financing available

Languages Spoken

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Current Offers

New Patient Special (not specified) — null (expires null)

FAQs

What services are offered?

Routine eye exams and treatment of eye diseases; other optometry services

Which locations are available?

Freeport, Lanark, Oregon, Stockton, Rock Falls (as per doctor locations mentioned)

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye: 4.8/5 (507)
Chamber of Commerce: 4.9/5 (290)
Demandforce: 4.9/5 (69)

Patients praise

friendly and thorough doctors
efficient and accommodating service
good selection of frames
polite and helpful reception staff

Common complaints

unprofessional or rude customer service from staff and opticians
poor handling of prescription lens issues and lack of empathy

"The way I was treated when my prescription lenses weren’t right not once but twice, (even after a re-check exam) was truly embarrassing... From the less than friendly front desk staff, to the rude opticians, and an unempathetic doctor, I am positive this will be the last time."

— Birdeye user review

"Dr. Conde was excellent very friendly and even gave me info about a "thing" under my eyelashes! Overall a very very good visit. And i dont want to forget the receptionist. Also very polite and are very helpful."

— Chamber of Commerce user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.