Northwest Eyecare

Ophthalmology • Freeport, IL • Multiple across IL (Freeport, Lanark, Oregon, Stockton, Rock Falls) locations

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About

Northwest Eyecare is an ophthalmology/practice with a Freeport, IL location, offering eye exams and eyewear services. They provide comprehensive eye care, eyeglass frames, lenses, sunglasses, and eye health information, with online appointment forms and multiple Illinois offices. The company is private, based in Algonquin, IL, and operates four offices in the United States. Contact options include phone numbers for scheduling and inquiries.

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Clinic Type

Ophthalmology

Address

Freeport, IL (multiple locations: Freeport, Lanark, Oregon, Stockton, Rock Falls)

Phone

(815) 235-6177

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.northwesteyecare.com/

Services Offered

eye exams
routine eye care
eye disease treatment
optometry services
contact lens fitting
computer vision treatment
LASIK information (surgery offerings mentioned)
hard-to-fit contacts
eyewear/sunglasses

Team

Dr. Jonathan Goulart, BS Visual Science; Doctor of Optometry (1984) — Optometrist
Dr. Eric Coy, BS Molecular and Cellular Biology; Doctor of Optometry (2012) — Optometrist
Dr. Quinn Judge, BA Biology; Doctor of Optometry (2009) — Optometrist
Dr. Jessica Condie, BS Biology; Doctor of Optometry (2010); residency; AAO Fellow — Optometrist
Dr. Jack Hanlon, BA Biology; Doctor of Optometry (2019) — Optometrist
Dr. Mariah Katzenberger, BS; Doctor of Optometry (expected/mentioned) — Optometrist

Insurance & Payment

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Languages Spoken

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Current Offers

New patient center

FAQs

What services does Northwest Eyecare provide?

Routine exams, treatment of eye diseases, and other eye care services; multiple doctors see patients at various locations.

Where are locations?

Freeport, Lanark, Oregon, Stockton, Rock Falls (and possibly others per links)

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye: 4.8 out of 5 stars (507 reviews)
Chamber of Commerce: 4.9 out of 5 stars (290 reviews)
Better Business Bureau: A+ Rating (not accredited) (N/A)
Demandforce: 4.9 out of 5 stars (69 reviews)

Patients praise

Professional, friendly, and knowledgeable optometrists and staff
Efficient and thorough eye exams with minimal wait times
Helpful service for urgent eye issues and accommodating scheduling
Good selection of eyewear frames available

Common complaints

Reports of rude or unhelpful customer service from front desk and optical staff
Concerns regarding billing issues and lack of resolution for billing disputes
Negative experiences with prescription lens accuracy and a lack of empathy during problem resolution

"Very good customer service at the front desk and my optometrist explained everything he was doing and answered all the questions I had. Highly recommend Northwest Eyecare!"

— Northwest Eyecare website testimonials

"The way I was treated when my prescription lenses weren’t right not once but twice, (even after a re-check exam) was truly embarrassing... From the less than friendly front desk staff, to the rude opticians, and an unempathetic doctor, I am positive this will be the last time my ..."

— Birdeye customer review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.