SSM Health Monroe Urgent Care
Emergency Medicine • Freeport, IL
About
SSM Health Monroe Urgent Care in Freeport, IL offers walk-in urgent care services at 1301 Kiwanis Drive with no appointments needed. The clinic treats minor illnesses and injuries including infections, allergies, respiratory conditions, and skin issues, and provides lab services such as strep tests, pregnancy tests, and urinalysis. Patients must be at least three months old.
Clinic Type
Emergency Medicine
Address
1301 Kiwanis Drive, Freeport, IL 61032
Phone
815-233-7185
community.benefits@ssmhealth.com
Opening Hours
8:00 AM - 8:00 PM
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What type of care do I need? Learn about virtual options
See information about virtual options.
Lab services:
Mononucleosis test, Pregnancy test, Rapid strep test, Urinalysis, TB skin read, Tetanus Booster.
Treatments:
Acne - minor cases, Allergies, Athlete's foot, Bronchitis, Bruises, Blisters - fever, minor, Burns - minor, Cellulitis - minor, Cold sores, Cough/croup, Diaper Rash, Ear aches, infections, Ear wax removal, Eczema, Gout flare, Hives, Impetigo, Insect bites (including tick) /stings, Jock itch, Laryngitis, Nail infection or fungus, Nose bleed - minor, Physicals (camp, sport), Pink eye, Poison ivy, Rashes - minor skin including heat, Rosacea, Sinus infections, infections - minor, Sore throat, Styes, Sunburn - minor, Suture/, Swimmer's Ear, Thrush, Upper Respiratory infections, Urinary Tract infections (female >12), Wound Care - minor wounds.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health (FHN Memorial Hospital): 4.1/5 stars (based on 12 reviews) (12 reviews)
- Beaming Health (Physicians Immediate Care): 5.0/5 stars (based on 3 reviews) (3 reviews)
Patients praise
- Professional and knowledgeable clinical staff (notably for Physicians Immediate Care)
- Efficient check-in and treatment processes in positive instances
- Appreciation for thorough care and helpful explanations
Common complaints
- Long wait times and accessibility issues
- Reports of unhelpful or unprofessional staff interactions
- Concerns regarding clinical competence and triage processes
"Front desk person, med asst, and PA were kind, patient, and helpful. They took their time with us: PA explaining diagnosis, treatment, and condition."
— LocalityBiz (Physicians Immediate Care)"WHAT A JOKE THIS PLACE IS! ... they should have posted a sign. ... They are lazy and incompetent."
— LocalityBiz (SSM Health Monroe Urgent Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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