Vanderbilt Rheumatology Cool Springs
Rheumatology • Franklin, TN
About
Vanderbilt Rheumatology Cool Springs is an outpatient rheumatology clinic in Franklin, Tennessee, located at 2001 Mallory Lane. The clinic provides rheumatology services and treats conditions including rheumatoid arthritis as part of Vanderbilt University Medical Center.
Clinic Type
Rheumatology
Address
2001 Mallory Lane, Suite 100, Franklin, TN 37067
Phone
(615) 764-4450
jobscamconcern@vumc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Magicpin: 4.3/5 (2 online ratings mentioned on source page)
- Healthgrades: Not explicitly summarized as a single clinic rating; individual providers have dozens of ratings (e.g., 53, 47) (100+ combined provider ratings)
Patients praise
- Providers are seen as listening and attentive to patient concerns
- Comprehensive explanation of treatments and potential side effects
- Competent clinical staff and nursing support
- Professional and patient demeanor of some physicians and nurse practitioners
Common complaints
- Long wait times for appointments
- Difficulty scheduling appointments due to provider demand
- Perceived lack of care or attention from certain staff or providers
- Frustration with administrative or office staff interactions
"Dr. Douglas listens and works very hard to help with pain and limited movement that cannot be completely diagnosed by today’s test methods; discussing everything available for treatment, listening, and encouraging."
— LocalityBiz Review"I feel like Dr. Steigelfest and Julie Barnes both are easy to talk to and take the time to answer all my questions. The only complaint I have is that it is very difficult to get an appointment with Dr. Steigelfest sometimes."
— Unilocal Review"WORST EXPERIENCE EVER! I WILL NEVER GO BACK and I advise you to find another clinic. I've NEVER been treated like the trash I was treated like today. The most HORRIBLE OFFICE STAFF..."
— LocalityBiz Review (Negative)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- 5 Best General Clinics in Pasadena, Texas by Need — Oct 29, 2026
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
Comparing your options?
See other rheumatology clinics in Franklin, or search the full directory by insurance, ratings, and more.