Williamson Health
Primary Care • Franklin, TN • Multiple; list includes locations such as Cool Springs, Nolensville, Spring Hill, Thompson’s Station, West Franklin, Franklin, Williamson Tower, and Primary Care at Williamson Health locations
Clinic Type
Primary Care
Address
3301 Aspen Grove Drive Suite 107 Franklin, TN 37067; 1909 Mallory Lane Ste. 301 Franklin, TN 37067; 7216 Nolensville Road Ste. 200 Nolensville, TN 37135; 5073 Main Street Ste. 150 Spring Hill, TN 37174; 5221 Port Royal Road Spring Hill, TN 37174; 1106 Elliston Way Ste. 202 Thompson’s Station, TN 37179; 1106 Elliston Way Ste. 101 Thompson’s Station, TN 37179; 1950 Downs Boulevard Ste. 102 Franklin, TN 37067; 4601 Carothers Parkway Ste. 225 Franklin, TN 37067; 4323 Carothers Parkway Ste. 505 Franklin, TN 37067
Phone
(615) 435-5000
qualityassurance@wmed.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (Virtual visits)
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Current Offers
Primary Care – new patient welcome
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye/Google/Aggregated review sites: 4.9 out of 5 stars (293 reviews); 3.8 out of 5 stars across various platforms (293 reviews for specific practice locations/providers)
- Birdeye/Google: 5.0 out of 5 stars (898 reviews) (898 reviews)
Patients praise
- Physicians and providers are described as caring, thorough, and knowledgeable
- Positive bedside manner and willingness to listen to patient concerns
- Friendly and helpful front desk/support staff in many instances
- Efficient and professional clinical care during visits
Common complaints
- Difficulty scheduling timely appointments
- Challenges with office administration and phone responsiveness
- Occasional issues with prescription follow-ups
"Dr Williams is the best. He takes the time necessary during your visit and the care provided is rare... Other practices these days are not much different than walk in clinics... Highly recommend him and this practice."
— Patient review of Dr. Arthur Williams, Williamson Medical Group"Great physician, but NO ONE EVER ANSWERS THE PHONE! We leave message after message and if were lucky, well hear back from someone days later. The office administration and clinic coordination suck, but the doctor is excellent."
— Patient review of Dr. Arthur Williams, Williamson Medical GroupSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cool Springs Primary Care at Aspen Grove - Williamson Health — Sep 18, 2025
- Williamson Health Announces Opening of New Primary Care Clinic ... — Sep 17, 2025
- Heather Rowe, M.D. | Williamson Health — Sep 10, 2025
- Williamson Health Medical Group Welcomes New Physician — Oct 30, 2025
- Williamson Health announces opening of new primary care clinic in Cool Springs | | williamsonherald.com — Oct 2, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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