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Behavioral and Mental Health Near Me in Franklin, WI - Ascension, Franklin

Behavioral and Mental Health Near Me in Franklin, WI - Ascension

Mental Health/Psychiatry • Franklin, WI

Clinic Type

Mental Health/Psychiatry

Address

1501 S Madison St, Appleton, WI 54915

Phone

(920) 738-2000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

Services Offered

  • Behavioral and Mental Health
  • Psychiatry
  • Behavioral Health
  • Internal Medicine
  • Child & Adolescent Psychiatry

Team

  • Shawn A Fischer, null — APNP
  • Charity M Brand, null — CSAC
  • Hitomi Gunsolley, null — PhD
  • Cheong W Chan, null — MD
  • John M Oestreicher, null — PhD
  • Brianna L Wolcott, null — MSW, BSW
  • Linda J Steffen, null — PsyD
  • Deborah L Scuglik, null — MD

Insurance & Payment

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Languages Spoken

  • English
  • Vietnamese

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (for Emergency Department): 4.6 out of 5 stars (37 reviews)
  • ComplaintsBoard: 2.5 out of 5 stars (Ascension Health general) (5 reviews / 28 complaints)

Patients praise

  • Helpful and patient care team, particularly in emergency and specialized behavioral health settings
  • Positive outcomes reported from specific treatments like TMS and Intensive Outpatient Programs (IOP)
  • Staff noted for treating patients with dignity and respect in some contexts

Common complaints

  • Poor customer service
  • Issues with billing and collections
  • Difficulty in communicating with providers regarding treatment and medications

"ER doctor Mauer was just what everyone wants from a doctor. She sat down bedside listened to, asked questions and was very patient... Everyone, including reception, nurse Jason were very nice."

— Birdeye - Patient review of Emergency Department

"What really made the difference for me was having a whole suite of resources available to me within the behavioral health center at Ascension... Having my whole care team talking to each other and being in the same place really moved the needle for me."

— Ascension Blog - Patient testimonial regarding behavioral health resources

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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