Aurora Internal Medicine

Patients praise

• Physicians and staff frequently described as kind, attentive, and professional
• Providers noted for active listening skills and clear communication of conditions and treatments
• Staff, including nursing teams, often commended for their helpfulness and professionalism

Common complaints

• Challenges with appointment scheduling and long wait times
• Difficulties in securing appointments with primary physicians, often resulting in visits with nurse practitioners instead
• Occasional reports of perceived dismissiveness or lack of empathy from some providers
• Dissatisfaction with coordination, specifically concerning urgent care triage and follow-up communication