Heale Medical

Internal Medicine • Franklin, VA • 1 location (Franklin, VA area served via Heale Medical Fairfax clinic) locations

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About

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Clinic Type

Internal Medicine

Address

Heale Medical Primary Care, Fairfax, VA

Phone

1-703-662-0202

Email

info@healemedical.com

Opening Hours

Monday – Friday 9:00 AM – 5:00 PM

Website

https://healemedical.com/fairfax/primary-care-franklin-va/

Telehealth

Available

Services Offered

Primary Care
Technology-enabled primary care
Virtual care
Same day/next day appointments
3D body scanning
Vaccinations
Urine tests
Respiratory health screenings
Mental health screening
Dietary consultation
Women's Health
Cardiovascular services
Management of acute and urgent illnesses or injuries
Preventive medical visits
Health risk assessment

Technology & Equipment

3D body scanning
state-of-the-art technology
virtual care
video/phone consultations

Team

Dr. Sarah Park, M.D. — MD
Dr. Stephanie Ng, D.O. — D.O.
Joshua Montgomery, PA — PA

Insurance & Payment

Aetna
Cigna
First Health
Humana
Multi Plan
UnitedHealth Care

Not specified beyond listed insurers; verify at point of service.

Credit/Debit Cards, Insurance billed, Cash (not specified)

Languages Spoken

—

FAQs

What services are provided in Franklin, VA?

Urine tests, respiratory health screenings, vaccinations, basic mental health assessment, cardiovascular services, management of acute and urgent illnesses or injuries, preventive medical visits, women's health, 3D body scanning, mental health screening, dietary consultation.

Social Media

Twitter Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye (Primary Care at Physicians Urgent Care): 5.0 out of 5 stars (25 reviews)
Healthgrades (Dr. Jeffrey Suppinger): 4.8 out of 5 stars (94 ratings)
Healthgrades (Dr. Arthur Williams): 4.8 out of 5 stars (98 ratings)

Patients praise

Doctors are frequently described as thorough, knowledgeable, and good listeners
Staff are often praised for being friendly and helpful
High patient trust and long-term relationships with providers
Efficient care delivery once in the office

Common complaints

Difficulty scheduling appointments and long wait times for new patients
Instances of staff communication being perceived as unhelpful or unclear
Frustration regarding administrative processes like pre-check-in requirements

"Excellent primary care physician. Very thorough and knowledgeable. Respect my decision making. The best primary care physician I have had in my 70 years of life."

— WebMD review of Dr. John Boone

"Dr Kelly Snyder is the best doctor I have ever had. She is always exemplary in every aspect of her work! I am lucky to be in her care."

— Healthgrades review of Dr. Kelly Snyder

"Attempted to in August and was told 'Oh we're not taking new patients because we're understaffed' ... Calling in October. Same thing... Giving a bad review to either encourage them to hire more staff..."

— LocalityBiz review of Franklin Primary Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.