Williamson Health

Family Medicine • Franklin, TN

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About

Williamson Health Primary Care offers family medicine and internal medicine at nine locations across Franklin, Spring Hill, Nolensville, and Thompson's Station, Tennessee. Services include preventive care, chronic disease management, mental health support, telehealth visits, minor illness and injury care, well-woman exams, and coordination of specialty care and hospitalizations.

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Clinic Type

Family Medicine

Address

3301 Aspen Grove Drive Suite 107 Franklin, TN 37067; 1909 Mallory Lane Ste. 301 Franklin, TN 37067; 7216 Nolensville Road Ste. 200 Nolensville, TN 37135; 5073 Main Street Ste. 150 Spring Hill, TN 37174; 5221 Port Royal Road Spring Hill, TN 37174; 1106 Elliston Way Ste. 202 Thompson’s Station, TN 37179; 1950 Downs Boulevard Ste. 102 Franklin, TN 37067; 4601 Carothers Parkway Ste. 225 Franklin, TN 37067; 4323 Carothers Parkway Ste. 505 Franklin, TN 37067

Phone

(615) 435-5000

Email

qualityassurance@wmed.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://williamsonhealth.org/medical-services/primary-care/

Telehealth

Available

Services Offered

Family medicine
Internal medicine
Virtual visits (telehealth)
Screenings, yearly checkups, sports physicals and vaccinations
Care for emotional and mental health concerns
Minor illness and injury care
Well-woman exams
Help managing chronic illness
Coordination of subspecialty care, referrals and hospitalizations
Personalized treatment plans and help with medications

Team

Williamson Health Family and Internal Medicine — Provider group

Insurance & Payment

—

Languages Spoken

—

FAQs

What primary care services are offered?

Family medicine, internal medicine, telehealth, screenings/checkups, vaccinations, chronic disease management, mental health, and more.

What services are available at Williamson Health Family Medicine?

Family medicine and internal medicine with care for whole family, including preventive care, chronic disease management, minor illness and injuries, well-woman exams, mental health support, and coordination of subspecialty care and hospitalizations.

How do I book an appointment?

Call your preferred office or complete the online form to schedule your first appointment.

Do you offer telehealth/virtual visits?

Yes, telehealth/virtual visits are available.

What are steps to find a location and providers?

1) Find a location, 2) Select a provider at that location, 3) Request an appointment.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Williamson Medical Group; Arthur Williams, D.O.): 4.9/5 (293)
Birdeye (Williamson Health Medical Group; Family and Internal Medicine): 5.0/5 (898)
Birdeye (Williamson Medical Center): 4.1/5 (1,506)
Healthgrades (Williamson Medical Center): 72% recommendation rate (N/A)

Patients praise

Doctors and nurse practitioners described as attentive, caring, and thorough listeners
Professional and polite clinical staff interactions during appointments
High patient satisfaction with the quality of medical care and treatment plans provided by specific providers
Cleanliness of facilities and timely assistance during visits once checked in

Common complaints

Difficulty reaching staff by phone and slow communication/follow-up
Issues with appointment scheduling and availability for primary care visits
Billing and administrative errors regarding insurance/authorizations
Reports of unprofessional conduct by some front-desk or hospital staff

"Dr Williams is the best. He takes the time necessary during your visit and the care provided is rare... Other practices these days are not much different than walk in clinics... Highly recommend him."

— Birdeye user review

"Great physician, but NO ONE EVER ANSWERS THE PHONE! We leave message after message and if were lucky, well hear back from someone days later."

— Medical-health.com user review

"I received an erroneous $1,144 bill... because Dr. Milstone's staff (or shared staff of the Sleep Medicine clinic) failed to put my VA authorization number on the referral."

— Birdeye user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Cool Springs Primary Care at Aspen Grove - Williamson Health — Sep 18, 2025
Williamson Health Announces Opening of New Primary Care Clinic ... — Sep 17, 2025
Heather Rowe, M.D. | Williamson Health — Sep 10, 2025
Williamson Health Medical Group Welcomes New Physician — Oct 30, 2025
Williamson Health announces opening of new primary care clinic in Cool Springs | | williamsonherald.com — Oct 2, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.