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Froedtert & MCW, Franklin

Froedtert & MCW

Emergency Medicine • Franklin, WI

Clinic Type

Emergency Medicine

Address

7901 S. 6th Street, Oak Creek, WI 53154

Phone

414-346-8000

Email

careers@froedtert.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Virtual Clinic available

Emergency Care

Emergency department care for life-threatening illnesses or injuries; 911 dispatch; hospital-based emergency departments across Froedtert & MCW network

Services Offered

  • Same-day care
  • urgent care
  • walk-in clinics
  • FastCare
  • Virtual Clinic
  • emergency care
  • emergency departments

Insurance & Payment

  • Most major insurances are accepted

Languages Spoken

—

Pricing

  • simple pricing of $

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Physicians Urgent Care): 4.7 out of 5 stars (1,199 reviews) (1,199)
  • Solv (Ascension Saint Thomas Urgent Care): 4.8 out of 5 stars (1,206 reviews) (1,206 reviews (with 5,339 total ratings))
  • Better Business Bureau (Fast Pace Health): Not accredited; 127 total complaints in 3 years (127 total complaints (3 years))

Patients praise

  • Convenient online scheduling and walk-in availability
  • Generally kind, professional, and thorough medical staff and providers
  • Efficient care once seen by a practitioner
  • Clean and comfortable facilities

Common complaints

  • Unethical or opaque billing practices, including unexpected charges and difficulties resolving billing issues
  • Long and unpredictable wait times despite appointments or early arrival
  • Poor communication from front-desk staff and difficulties with phone support
  • Concerns regarding dismissive bedside manner from some medical providers

"I implicitly asked if there would be an additional charge for this service, and she said no... A couple days later I receive a text message stating my card on file would be charged for 'my patient responsibility'."

— Better Business Bureau (Fast Pace Health Complaint)

"I drove straight to the facility without calling for an appointment. I was immediately checked in. And seen by the nurse and PA right away."

— Solv (Ascension Saint Thomas Urgent Care)

"This location also bills insurance as a “specialty provider” not urgent care, so the cost was $90/visit."

— LocalityBiz (Vanderbilt Health and Williamson Medical Center Walk-In Clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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