Ascension SE Wisconsin Hospital - Franklin - Emergency

Emergency Medicine • Franklin, WI • 1 (Franklin campus) locations

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About

- The page describes Columbia St. Mary's Hospital as part of Ascension Wisconsin, a nonprofit Catholic health system based in Milwaukee. - Ascension Wisconsin operates a network of hospitals, clinics, and care sites across the region, including Franklin, WI, with a focus on innovative, compassionate care. - Columbia St. - Key facts: nonprofit health system; part of Ascension; headquarters in Milwaukee; extensive network across Wisconsin; contact phone 888-985-7755.

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Clinic Type

Emergency Medicine

Address

Franklin, WI

Phone

314-733-8000

Email

giveawf@ascension.org

Opening Hours

24/7 emergency department

Website

https://healthcare.ascension.org/locations/wisconsin/wimil/franklin-ascension-se-wisconsin-hospital-franklin/departments/emergency

Emergency Care

Yes (24/7 emergency care, Level IV trauma center)

Services Offered

Emergency Medicine
Emergency Care
Trauma Center
Primary Stroke Center
Chest Pain Center
On-site imaging
On-site lab
Inpatient care
Follow-up care coordination
Burn care (associated with related burn center text)

Technology & Equipment

X-ray
CT
MRI
Ultrasound
On-site imaging
Advanced surgical care

Insurance & Payment

—

Languages Spoken

English
Vietnamese

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye/Google: 4.6 out of 5 stars (37 reviews)

Patients praise

Competent and professional medical and nursing staff
Clean, quiet, and well-maintained facility environment
Relatively short wait times for emergency services reported by some patients
Staff perceived as respectful and thorough in explanations

Common complaints

Persistent medical billing and insurance submission errors
Difficulty communicating with billing department customer service
Reports of excessive or inaccurate emergency room charges
Allegations of incompetent care in the emergency department

"ER doctor Mauer was just what everyone wants from a doctor. She sat down bedside listened to, asked questions and was very patient... Everyone, including reception, nurse Jason were very nice."

— Birdeye review for Emergency - Ascension SE Wisconsin Hospital - Franklin Campus

"Very poor level of care for Emergency. Charged thousands of dollars for a visit with an incompetent doctor"

— Patient reviews on MapQuest/Apple Maps

"Emergency - Ascension SE Wisconsin Hospital - Franklin Campus in Franklin, WI is highlighted for having “the absolute best nurses ever” who “really know their stuff,” positioning this emergency department as a trusted choice..."

— Nextdoor community feedback

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Coordinated cancer care at Ascension Wisconsin brings hope after liver cancer diagnosis | Ascension — Feb 1, 2026
Ascension Wisconsin Hospitals Awarded Highest Patient Safety Rating from Federal Government's Hospital Quality Rating Program | Ascension — May 1, 2026
Ascension Wisconsin moves to tele-ICUs at some hospitals, no ICU doctors on-site - AOL — May 6, 2026
Ascension Wisconsin moves to tele-ICUs at some hospitals, no ICU doctors on-site — May 6, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.