Northern Maine Medical Center

General Surgery • Fort Kent, ME

Home/Fort Kent/General Surgery/Northern Maine Medical Center

About

Northern Maine Medical Center (Fort Kent, ME) is a nonprofit hospital providing comprehensive acute care, mental health, long-term care, and rehab services. Located in Fort Kent, it serves most of Aroostook County and operates 5 offices across Maine. For surgical care, the facility lists roles such as Surgical Technologist and supports providers like Nurse Practitioners/Physician Assistants, indicating active surgical services on site. Contact: info@nmmc.org | (207) 834-3155. Address: 194 E Main St, Fort Kent, ME 04743.

Call clinic Visit website

Clinic Type

General Surgery

Address

194 E Main St, Fort Kent, Maine 04743, US

Phone

2078343155

Email

info@nmmc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://nmmc.org/services/outpatient/general-surgery/

Services Offered

General Surgery

Insurance & Payment

—

Languages Spoken

—

Social Media

Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (based on 126 surveys) (126 surveys)
WebMD (for individual surgeon Dr. Donald Sawyer Jr.): 5.0 out of 5 stars (7 ratings)
Healthgrades (for Surgical Specialties department): 1 star (1 review)

Patients praise

High general patient recommendation rates (reported around 78-92%)
Strong scores for nurse and doctor communication in national surveys
Recognition for patient experience quality (e.g., 5-star recognition for patient experience in some reports)
Facility cleanliness generally rated highly by patients

Common complaints

Reports of poor bedside manner and communication issues with some surgical staff
Difficulty scheduling appointments and long wait times mentioned in specific departments
Individual negative experiences regarding administrative processes, such as obtaining diagnostic results
Anecdotal complaints regarding other hospital departments (e.g., psychiatry, emergency services) concerning patient treatment and insurance issues

"This surgeon lacked bedside manners and had poor communication skills. I would highly recommend going elsewhere. Deserves less than 1 star."

— Healthgrades review, June 2026

"The Dr was nice but can’t get results of MRI!!! I’ve been in terrible pain for almost 4months!!! This is torture!!!!!"

— Healthgrades review, December 2024

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].