West Point Medical Center

Surgery • Fontana, CA • Since 2005 • 3 (Fontana, Rancho Cucamonga, San Bernardino) locations

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About

West Point Medical Center is a private medical practice with 5 offices in California (HQ in Rancho Cucamonga). It offers urgent care, family practice, pediatrics, physical therapy, and workers’ compensation services to the Inland Empire (Rancho Cucamonga, Fontana, San Bernardino and nearby communities). The center emphasizes walk-in urgent care with extended hours and board-certified physicians, aiming for quick, compassionate medical care with minimal wait. Key details: - Location: Rancho Cucamonga HQ; offices in Fontana and San Bernardino - Services: Urgent care, family practice, pediatrics, physical therapy, workers’ compensation - Contact: Multiple local phone lines; website: westpointmedicalcenter.com - Overview: Focus on same-day medical care for minor to complex issues with a patient-friendly, walk-in model.

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Clinic Type

Surgery

Address

74 Cherry Ave, Fontana, CA 92336; San Bernardino location: 1800 Medical Center Dr Suite #99, San Bernardino, CA 92411; Rancho Cucamonga location (address not fully provided)

Phone

(909) 355-1296

Email

harsh.bembi@westpointmedicalcenter.com

Opening Hours

Fontana location hours: Monday–Friday 8:00 AM–8:00 PM; Saturday 9:00 AM–6:00 PM; Sunday 9:00 AM–6:00 PM; Rancho Cucamonga: Mon–Fri 8:00 AM–7:00 PM; Saturday 9:00 AM–2:00 PM; Sunday Closed; San Bernardino: Mon–Fri 8:00 AM–8:00 PM; Saturday 9:00 AM–5:00 PM; Sunday 9:00 AM–5:00 PM

Website

https://www.westpointmedicalcenter.com/

Telehealth

Telehealth options for urgent phone/video visits

Emergency Care

Urgent care for non-life-threatening issues; 911/ER for emergencies

Services Offered

urgent care
physical therapy
occupational therapy
family practice
pediatrics
aesthetics
occupational medicine
surgery clinic (implied by procedures)

Insurance & Payment

PPO
HMO
Medicare (MediCal)
POS
Cash
IEHP

Cash, Insurance, PPO, HMO, Medicare (MediCal), POS, IEHP

Languages Spoken

English
Spanish

FAQs

What services are offered?

Urgent care, physical therapy, occupational therapy, family practice, pediatrics, aesthetics, occupational medicine, and related urgent care services.

Do you require an appointment for urgent care?

West Point Urgent Care offers same-day appointments without referrals.

Do you have extended hours for urgent care?

Yes, extended hours of operation to provide quick medical care.

Do you accept walk-ins?

Walk-ins are welcome.

Are telehealth visits available for urgent care?

Telehealth options for urgent phone/video visits are available.

Social Media

Twitter

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.6/5 stars (based on 887 reviews across platforms, primarily reflecting the San Bernardino location) (887 total reviews mentioned for the practice overall)
MapQuest: Not specified (122 reviews)
Indeed: 3.2/5 stars (27 reviews)

Patients praise

competent and knowledgeable doctors
friendly and professional staff members (in some cases)
convenience of urgent care services

Common complaints

reports of rude or tough reception staff
long wait times
concerns regarding billing or overcharging practices
concerns about management's focus on patient volume over care quality

"I cannot begin to express my satisfaction with the staff at the West Point Medical Center San Bernardino I visited. From the front desk, to the nurses, and the doctor. Each and every one of them was courteous, professional, and made my visit as comfortable as they possibly could."

— Birdeye User Review

"The lady she sits in the reception is very tough while speaking with me and my brother,you can say she's a rude person and we will never back to this place again..."

— MapQuest User Review

"Took my wife to this place and we gave are insurance card and they tried to over charge us! They wanted us to pay $150 when are office visits are 20 co pay!"

— MapQuest User Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].