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SSM Health Medical Group, Florissant

SSM Health Medical Group

Women's Health • Florissant, MO • Since 1872 • 1 location (SSM Health Medical Group Florissant Womens Health) locations

About

SSM Health Medical Group Florissant likely refers to the SSM Health system’s facilities in the Florissant, Missouri area. Key context based on the SSM Health overview: - SSM Health is a Catholic, nonprofit, integrated health system serving Illinois, Missouri, Oklahoma, and Wisconsin, with a mission-driven focus on compassionate care. - The system operates hospitals, primary/urgent care, physician offices, outpatient and virtual care, home/hospice services, a pharmacy benefit company, health plan, and an accountable care organization. - Primary locations in Missouri include St. Louis area sites; Florissant falls within the broader Missouri network. - Visiting the SSM Health official site and searching for Florissant or St. Louis County locations. - Contacting SSM Health Florissant directly at the Missouri offices listed by SSM Health (HQ and Missouri addresses), or call 1-573-681-3742 for general inquiries and be directed to Florissant services.

Clinic Type

Women's Health

Address

Corner of Mullanphy Road and Shackelford Road, Florissant, Missouri

Phone

(not provided)

Email

community.benefits@ssmhealth.com

Opening Hours

8:00 am - 4:30 pm

Telehealth

SSM Health Express Virtual Care available; Online Health Care that Fits Your Life; Open Everyday: 6:00 AM to 10:00 PM

Services Offered

  • Women's health
  • Maternity care
  • Obstetrics and Gynecology
  • Primary care
  • Nurse practitioner services

Team

  • Caroline Werner, MD — MD
  • Tanika Esters, APRN-CNP — APR-CNP
  • Kristin Wheeler, MD — MD

Insurance & Payment

—

Languages Spoken

—

FAQs

What services does this location provide?

Obstetric and Gynecologic care, primary care, and related women's health services.

What are the office hours?

8:00 am - 4:30 pm (typical); some providers may have different hours.

How can I schedule an appointment online?

See Express Virtual Care options and online scheduling via SSM Health Get Care.

Are there forms available for patient use?

Immunization Consent Form; Influenza Vaccine Consent Form and other resources.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • SSM Health Official Site (for specific providers): 4.9/5 stars (117 ratings)
  • USCompanies.net: Mixed (1 to 5 stars) (3 reviews)
  • LocalityBiz (Urgent Care reviews): Predominantly low (1/5 stars) (Not explicitly stated total count)

Patients praise

  • High satisfaction ratings for specific providers (e.g., OB/GYN)
  • Professional and caring bedside manner of some doctors
  • Clean and well-designed facility layout

Common complaints

  • Long wait times for appointments and walk-ins
  • Poor communication regarding medical results
  • Perceived lack of compassion or empathy from some staff members
  • Issues with staff attitude during procedures

"Dr Freud is a new doctor for me. I was very pleased with her services. Excellent bedside manner. Very caring and a great listener."

— Yelp user review

"There was only 1 person ahead of me. Waited over an hour in the waiting room... radiologist Armentia said, I needed to "cooperate moving your foot or you will get shitty xrays"... I will never go back there."

— LocalityBiz user review

"I am absolutely impressed. I brought my mother to see Dr Alvarez. The clinic is clean and nice and well designed to meet most of a patients needs."

— USCompanies.net user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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