SSM Health Medical Group

Family Medicine • Florissant, MO • Since 1872 • Over 40 locations in St. Louis and surrounding areas locations

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About

SSM Health Medical Group Florissant likely refers to the SSM Health system’s facilities in the Florissant, Missouri area. Key context based on the SSM Health overview: - SSM Health is a Catholic, nonprofit, integrated health system serving Illinois, Missouri, Oklahoma, and Wisconsin, with a mission-driven focus on compassionate care. - The system operates hospitals, primary/urgent care, physician offices, outpatient and virtual care, home/hospice services, a pharmacy benefit company, health plan, and an accountable care organization. - Primary locations in Missouri include St. Louis area sites; Florissant falls within the broader Missouri network. - Visiting the SSM Health official site and searching for Florissant or St. Louis County locations. - Contacting SSM Health Florissant directly at the Missouri offices listed by SSM Health (HQ and Missouri addresses), or call 1-573-681-3742 for general inquiries and be directed to Florissant services.

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Clinic Type

Family Medicine

Address

14021 New Halls Ferry Road Florissant, MO 63033

Phone

314-839-0910

Email

community.benefits@ssmhealth.com

Opening Hours

Open Everyday: 6:00 AM to 10:00 PM (SSM Health Express Virtual Care)

Website

https://www.getcare.ssmhealth.com/locations/location-details/primary-care-cross-keys-florissant

Telehealth

Yes (SSM Health Express Virtual Care)

Services Offered

Primary Care
Family Medicine
Internal Medicine
Express Clinic
Express Virtual Care

Team

Kim McDonald, MD, Internal Medicine — Provider

Insurance & Payment

—

Languages Spoken

English

FAQs

What services are offered at this location?

Primary care services for patients 18 years or older; connected to SSM Health Express Clinic; express virtual care available.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Official SSM Health Website: 4.7 out of 5 (187 ratings)

Patients praise

Compassionate and attentive bedside manner from specific providers
Clean and well-designed clinic environment
Competent and coordinated care team members
Personalized engagement with elderly patients

Common complaints

Long wait times for appointments and walk-ins
Unprofessional or rude staff interactions (specifically regarding radiology)
Perceived lack of compassion or empathy in care delivery
Delays in receiving test results

"While here I learned that they care, they are competent, and they work together to make patients comfortable."

— USCompanies.net Review

"Last time I was here 10+ years ago I waited 3+ hours in the waiting room to be seen without an appointment. Now today I've been waiting 50 minutes past my appointment... Horrible then, horrible now."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.