North Alabama Medical Group

Internal Medicine • Florence, AL

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Clinic Type

Internal Medicine (multi-location group)

Address

2129 Helton Drive Florence, AL 35630; 409 N. Cedar Street Florence, AL 35630; 203 W. Avalon Ave. Suite 130 Muscle Shoals, AL 35661

Phone

&#x2B

Email

bholloway@shoalshospital.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.northalabamamedicalgroup.com/internal-medicine

Services Offered

Internal Medicine
Adult medicine
Prevention
Diagnosis
Treatment of adult diseases
Chronic disease management
Diabetes care
Heart disease care
Autoimmune disorder management
Annual wellness exams
Preventive screenings
Sick visits
Minor injuries or accidents
Flu shots and immunizations
Medication management
Allergy treatment
Healthy lifestyle education

Team

Internal Medicine Providers — Providers/Clinicians

Insurance & Payment

—

Languages Spoken

—

Current Offers

Accepts New Patients

FAQs

Prepare a List of Questions: Prioritize

you want to discuss. If there are additional concerns, you can schedule a follow-up visit.

Communicate Concerns Ahead of Time

Use the patient portal to message your provider with any major concerns before your appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.4/5 (45 reviews)
US News Health: 3/5 - 5/5 (varies by provider) (Various (e.g., 73, 22, 17))
Vitals: 3.8/5 - 5.0/5 (varies by provider) (Varies (e.g., 1, 4, 12))
Healthgrades: Varies by doctor (Varies by doctor)
Doctor.com: 5.0/5 (223 reviews)

Patients praise

Compassionate, attentive, and knowledgeable care
Effective treatment and positive health outcomes
Doctors who listen well and explain conditions thoroughly
Welcoming and professional clinical staff at some practices
Convenient scheduling for some offices

Common complaints

Unprofessional or rude office staff
Long wait times and scheduling issues
Poor communication regarding appointments, test results, or referrals
Perceived lack of care, rushed visits, or dismissive attitudes
Concerns about office privacy and environment

"My 1st time, Dr Naidu and Staff were so kind and professional, I was so at ease, I would recommend Dr Naidu and staff to anyone"

— Birdeye

"His front desk person was talking on two phones at once, one on speaker so everyone in office heard private medical conversation without the patient’s knowledge. Doctor isn’t helpful at all."

— Healthgrades

"The staff can be so rude and don't greet you in a friendly way. ... Dr. Bachofer, out of the times I've visited him, he doesn't know what he's doing"

— Healthgrades

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.