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Hurley Medical Center

Orthopedics • Flint, MI • Since 1908 • 1 (Hurley Medical Center Orthopedics) locations

About

Orthopedics at Hurley Medical Center (Flint, MI) - Hurley Medical Center is a nonprofit teaching hospital in Flint, Michigan, with 457 beds and a Level I Adult Trauma Center and Level II Pediatric Trauma Center. - It serves Genesee, Lapeer, and Shiawassee counties and is the region’s only trauma-designated center for adults and pediatrics. - The hospital emphasizes comprehensive pediatric and neonatal care, including a Children’s Hospital, NICU, PICU, burn unit, and pediatric hematology/oncology and maternal-fetal medicine programs. - The orthopedic specialty includes surgeons such as Dr. Travis Baes, contributing to trauma, sports medicine, and general orthopedics services as part of Hurley’s adult and pediatric care offerings.

Clinic Type

Orthopedics

Address

1 HURLEY PLAZA, Flint, MI 48503, US

Phone

810-262-9000

Email

customerbilling@hurleymc.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopedics

Technology & Equipment

  • state-of-the-art treatment
  • robotic knee replacement (TMINI)

Insurance & Payment

—

Languages Spoken

—

What Patients Say

Overall sentiment across review platforms: positive

  • US News & World Report: 4.9 / 5 for patient experience (1285 reviews) (1285)
  • Healthgrades (Dr. Susan Mosier-Laclair): 4.5 / 5 star rating (164 reviews)
  • WebMD (Dr. Paul Telehowski): 5.0 / 5 rating (270 ratings (Dr. Paul Telehowski))
  • WebMD (Dr. Anthony Gemayel): 5.0 / 5 rating (2 reviews (Dr. Anthony Gemayel))

Patients praise

  • exceptional bedside manner and personable communication from specialists
  • expertise in joint replacement surgeries such as hip and knee replacements
  • thorough explanations and patient-centered care approach
  • friendly and professional support staff
  • positive surgical outcomes and reduced pain following procedures

Common complaints

  • administrative inefficiencies including issues with MRI handling
  • occasional reports of poor bedside manner or communication issues in isolated cases
  • patient experience ratings regarding nurse communication and discharge information slightly below national averages in some metrics

"Patients consistently praise Dr. Paul Telehowski for his exceptional bedside manner, describing him as friendly, caring, and taking time to thoroughly explain procedures and answer questions without rushing."

— WebMD

"Left hip replaced! Thanks! Great doctor, great experience! No arthritic pain in my left side anymore! Strongly recommend!"

— WebMD

"However, some negative feedback includes complaints about the MRI handling process and administrative inefficiencies, which led to frustration and diminished confidence for a few patients."

— Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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