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MultiCare Indigo Urgent Care, Federal Way

MultiCare Indigo Urgent Care

Urgent Care • Federal Way, WA • Since 2015 • 1 (Federal Way) locations

About

MultiCare Indigo Urgent Care in Federal Way, WA is a nonprofit urgent care and walk-in clinic that accepts walk-ins. It offers in-person urgent care services, along with virtual care options and prescription delivery. The Federal Way location is part of Indigo’s network (45 offices nationwide) and emphasizes accessible, patient-centered care through a technology-enabled approach. For precise hours, services, and to confirm immediate walk-in availability, check Indigo’s site or contact the location directly.

Clinic Type

Urgent Care

Address

Federal Way, WA

Phone

+1-253-652-7215

Email

—

Opening Hours

Walk in anytime from 8 am to 8 pm

Telehealth

Yes (Indigo Online Care / video visit options mentioned)

Emergency Care

Dial 911 or visit emergency room if serious or life-threatening

Services Offered

  • Urgent care
  • Walk-ins welcome

Insurance & Payment

  • Self Pay
  • Insurance Accepted (see list on page)

View available booking options for insurance providers; payment collected at visit for self-pay or selected insurance

Insurance, Self Pay, Payment collected at time of visit

Languages Spoken

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FAQs

All appointments are currently booked.

All appointments are currently booked.

Walk in anytime from 8 am to 8 pm and we will do our best to see you right away.

Walk-in hours are 8 am–8 pm; availability may vary.

I am not experiencing an emergency, and I agree to the Indigo Online Care Terms of Use, Privacy Policy and SOLV Privacy Policy.

Consent to online care terms required prior to use.

If you have questions about pricing or payment options, our team can help during check-in.

Pricing and payment options can be discussed during check-in.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Solv: 4.8 out of 5 stars (10,358 ratings)
  • Solv (Occupational Medicine location): 4.9 out of 5 stars (152 ratings)

Patients praise

  • Friendly and professional staff
  • Facility cleanliness and modern environment
  • Generally quick and efficient service
  • Easy online booking and scheduling process
  • Empathetic care and good bedside manner

Common complaints

  • Long wait times reported by some patients
  • Concerns regarding the mixing of sick and healthy patients in the same waiting area
  • Occasional issues with communication, prescription fulfillment, or responsiveness to follow-up calls
  • Some patients felt their health concerns were not fully addressed or resolved during their visit

"I'm definitely gonna give this place five stars for friendly staff and cleanliness. The location is super easy to get to and so easy to get an appointment."

— Yelp

"Very attentive staff. Clean and updated lobby. The doctor was very thorough, heard my concerns and did not rush me. Very happy with the whole appointment process."

— Solv

"The only thing that made me rub my head is: why would us that are coming in with covid symptoms be mixed up with those test to travel? Seems silly to me, the urgent care should be for sick people not healthy people mixed with some seriously sick people!!"

— Solv

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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