Fairbanks Hearing & Balance Center

Audiology • Fairbanks, AK

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About

Fairbanks Hearing and Balance Center is an audiology practice in Fairbanks, Alaska offering hearing diagnostics, hearing aid evaluations, fittings, repairs, and tinnitus treatment. Led by Doctor of Audiology Alexandria Jackson, the clinic provides comprehensive hearing solutions with a 45-day trial period on hearing aids and complimentary follow-up adjustments and counseling.

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Clinic Type

Audiology

Address

1919 Lathrop Street Suite 103, Fairbanks, AK 99701

Phone

(907) 456-7768 EXT 2

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://fairbankshearing.com/

Services Offered

Audiology
Hearing Aid Evaluation
Hearing Aid Fitting
Hearing Aid Repair
Tinnitus Treatment
Real-Ear Measurements
Pediatric Audiology
Hearing Aids

Technology & Equipment

Real-Ear Measurements
Pediatric audiology services
Cochlear/aid fitting technologies not specified

Team

Not provided, Doctors of Audiology — Audiology team (Doctors of Audiology)

Insurance & Payment

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In-house financing information not specified, Payment for services not detailed

Languages Spoken

English

Current Offers

45-day trial period on hearing aids

FAQs

What is the trial period for hearing aids?

45-day trial period with exchange options or return within 45 days.

Commitments

45-day trial satisfaction guarantee
outstanding repair warranty with packages

Social Media

Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye: 4.6 out of 5 stars (85 reviews)

Patients praise

Professional and knowledgeable audiologists
State-of-the-art equipment and technology
Friendly staff
Thorough hearing exams and clear explanations
Good with children

Common complaints

Inflexible policy regarding mailing hearing aid batteries to remote patients

"Excellent, thorough hearing exam and a clear explanation of my issue. Very impressed with the care I received!"

— Birdeye Review

"I live in the Bush, near Slana, AK... They do not carry my size hearing aid batteries. Fairbanks Hearing & Balance will not mail batteries to me. I was told I had to come into their office to sign a purchase agreement. They have lost my business."

— Birdeye Review

"Four stars for the great experience with the hearing test lady both times I went. Very cool state of the art equipment, very good with my one year old baby."

— Yelp Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.