Excelsior Orthopaedics
Pain Management • Excelsior Springs, MO • Since 2002
About
Excelsior Orthopaedics is a comprehensive musculoskeletal center based in Amherst, NY, offering a full range of orthopaedic care for muscle, bone, and joint pain. Key services include general orthopaedics, physical and occupational therapy, shoulder/arm/elbow, knee/leg, spine, and sports medicine with performance training, imaging (X-ray/MRI), and urgent care through Excelsior Express. The practice emphasizes advanced treatment options, coordinated care, and convenient access across nine offices. If your focus is Pain Management in Excelsior Springs, note that Excelsior Orthopaedics is located in Western New York (Amherst/Buffalo area) and does not appear to have a location in Excelsior Springs. For pain management, consider their musculoskeletal pain treatments within their orthopaedics and therapy programs at their NY locations.
Clinic Type
Pain Management
Address
3925 Sheridan Drive, Amherst, NY 14226, US
Phone
7162509999
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
How do I schedule my first appointment?
The first step is as simple as scheduling an appointment — we’ll take it from there. Schedule an Appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7 out of 5 stars (aggregate) (5,167 total reviews (via Birdeye aggregator))
- Yelp: 2.6 out of 5 stars (132 reviews)
Patients praise
- Strong overall satisfaction scores for surgical outcomes, particularly in joint replacements
- Well-organized preoperative and postoperative communication and guidance
- Recognition of specific physicians for excellent care and bedside manner
- Efficient outpatient surgical processes and recovery support
Common complaints
- Perception of a profit-driven, high-volume "puppy mill" environment
- Complaints regarding administrative and billing transparency/fees
- Instances of poor bedside manner or communication by specific providers
- Challenges with scheduling and authorization processes
"From start to finish Excelsior prepared me through emails and text messages which made the whole process understandable and reassuring."
— Birdeye review"Wow, what a 'puppy mill' for patients in need, the office staff is excellent! But the Doctor’s beware!!! They run the office like a fine oiled Machine, Yes Machine. No feelings no real care."
— Unilocal review"Dr. Reed is an amazing doctor, the staff is nice, however some of their practices are insane. They receive thousands for their services and argue about charging patients $15 per form to fill out for disability paperwork."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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